VP Asset Servicing

711 MS Smith Barney, LLC; United States; On-site; USD 125,000 - 185,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Retirement plan

Job summary

Morgan Stanley is seeking a Vice President Department Manager in Baltimore to lead income event operations across onshore and offshore teams. This role focuses on governance, process improvement, and end-to-end management of the WM income event lifecycle.

The successful candidate will drive AI and automation initiatives, collaborate with product owners, and ensure robust risk controls while aligning with the firm’s strategic objectives and regulatory requirements.

Qualifications

• 6+ years of relevant experience in financial services operations
• Series 99 license required or willing to obtain within 180 days
• Strong leadership and program management capabilities across offshore/onshore teams
• Experience driving automation and transformation using modern tools

Responsibilities

• Team Manager for both onshore and offshore resources (20 onshore, 9 offshore) across WM Income events
• Oversee RTB responsibilities across the income event lifecycle
• Own service function for Morgan Stanley, E*Trade and Advisory client channels
• Drive AI and automation adoption across teams
• Engage with fleet product owners on development and rollout of automation roadmap
• Lead design and rollout of new processes and controls for new markets/products
• Lead process re-engineering, improvement, and testing across multiple teams
• Analyze complex issues, identify risks and root causes, and track resolutions to closure
• Contribute to risk and control processes and ensure KRIs are managed
• Stay current with industry trends including digital assets and AI in daily processes

Skills

Leadership

Program management

Automation strategy

AI automation

Power Automate

UiPath

Power BI

Cross-functional collaboration

Risk management

Tools

Power Automate

Alteryx

Power BI

UiPath

Job description

This is a Vice President Department Manager position at the P5 job level within Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley Baltimore, we support the Firm’s global Technology, Operations, Risk Management, Legal and Compliance, Internal Audit and Finance divisions. Morgan Stanley has been rooted in the Baltimore community since 2003. Our talented and diverse team is one of the largest in the U.S. outside of our New York headquarters and home to industry leading cybersecurity innovation with multiple patents and awards. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There’s ample opportunity to move across the businesses for those who show passion and grit in their work.

• Team Manager for both the on and offshore teams that are responsible for all WM Income events (20 onshore resources and 9 offshore)
• Team management includes people, process and technology related to all income event types impacting the WM platform
• RTB responsibilities for all income events, for all steps in the corporate action event lifecycle (announcement validation, FA/client notifications, elections/preferences, payments and reconciliations)
• Responsible for the service function for the Morgan Stanley, E*Trade and Advisory client channels
• Driving AI and automation adoption and implementation across the teams
• Engage with fleet product owners on the development and roll out of the strategic proprietary asset servicing technology roadmap
• Engage in design and roll out of all new processes and controls related to new markets, products, etc.
• Lead in process re-engineering, improvement, automation, project management and testing across multiple teams, while continually ensuring that a high standard of governance remains in place.
• Analyze and expose ambiguous, complex issues or non-standard issues, identify risks, root causes and propose future actions, tracking through to resolution
• Provide broad product experience to support the resolution of complex issues, and function as a senior point of escalation.
• Directly contribute to the operation and delivery of risk and control processes. Ensure that risks detected across the control framework are mitigated, that Key Risk Indicators (KRIs) are managed and issues appropriately escalated.
• Apply hands on experience from prior roles within a regulated financial institution to shape operating models, controls, and scalability.
• Stay current with industry trends, including digital assets, extended trading, embedding AI into daily processes
• Strong leadership presence, culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you
• Proven track record leading complex, cross functional programs with senior level exposure.
• Broad experience in Financial Services Operations with a comprehensive understanding of front to back trade flow and post trade processing.
• Experience in automating operational processes leveraging transformation tools such as Power Automate, Alteryx, Power BI, UiPath
• Highly motivated, self-starter with ability to manage multiple workstreams, and to prioritize effectively
• Experience collaborating with Sales, Advisors, Legal, Risk, Compliance and a diverse range of stakeholders.
• Ability to think commercially, understand the impact of initiatives, risks and operational impacts.
• Ability to address non-standard issues within area of expertise
• At least 6 years' relevant experience would generally be expected to find the skills required for this role
• Series 99 license required or willing to obtain within 180 days of employment

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries.

At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world.

Learn more about how we put this commitment to action: morganstanley.com/diversity

We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

We want to assure all who apply that Morgan Stanley embraces the highest standards for opportunity, fairness, and inclusion. We are an equal opportunity employer committed to dignity, quality, and the well‑being of all employees and promote meaningful technical education, soft-skills development, educational allowances and training opportunities. We are committed to respecting employee privacy rights and provide employees with appropriate accommodations and reasonable adjustments for their specific needs. We want to support all individuals in a fair and equitable manner both at hiring and beyond, in customary compliance with all laws, regulations and standards that must apply.

What You Can Expect From Morgan Stanley: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.

At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Salary range for the position: $125,000.00 - $185,000.00/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component.

Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values. Morgan Stanley is dedicated to providing first-class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world.

In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading-edge solutions—and in the ability of capital to work for the benefit of all society.

What We Do