VP, AI & Data Solutions Lead — Investor Services

Citi; Boston (MA); On-site; USD 157,000 - 236,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) plan with company match

Wellness programs

Job summary

Citi is seeking a VP-level Data and AI Solutions Manager to lead end-to-end AI use cases for Investor Services client communities in New York. You will own delivery plans, engage with enterprise clients, and co-create market-ready AI products, balancing business needs with regulatory considerations.

Responsibilities include overseeing global delivery, ensuring alignment with AI and product leadership, and transforming use cases into scalable solutions across markets.

Qualifications

• 6+ years of Solutions and/or Product management experience.
• Proven experience launching or scaling AI/ML-powered products or digital platforms.
• Experience with Data Solutions specifically APIs and Cloud Data Sharing.
• 3+ years of external client-facing experience; comfortable co-creating and validating products with enterprise clients.
• Deep understanding of AI concepts, model risk management, responsible AI frameworks, and enterprise governance requirements.
• Exceptional stakeholder management skills and ability to influence without authority in a matrixed global organisation.
• Background in a relevant financial services domain (Payments, Transaction Banking, Investor Services, or Capital Markets).
• Outstanding verbal and written communication skills across executive, technical, and client audiences.

Responsibilities

• Identify, scope, and drive the delivery of Data and AI-powered capabilities that create differentiated value for clients.
• Engage directly and regularly with enterprise clients to validate solutions, gather requirements, manage expectations, and co-create products.
• Define clear go-to-market plans for AI products, managing the full lifecycle from initial prototype to commercial launch.
• Drive client adoption of digital and data products such as cloud data sharing and APIs.

Skills

Solutions management

Product management

AI/ML products

Client engagement

Stakeholder management

Financial services knowledge

Communication skills

Governance & risk concepts

Education

Bachelor’s degree in Computer Science, Business Management, Engineering, or related field

Tools

APIs

Cloud Data Sharing

Job description

Citi is seeking a VP-level Data and AI Solutions Manager to lead end-to-end AI use cases for Investor Services client communities in New York. You will own delivery plans, engage with enterprise clients, and co-create market-ready AI products, balancing business needs with regulatory considerations.

Responsibilities include overseeing global delivery, ensuring alignment with AI and product leadership, and transforming use cases into scalable solutions across markets.