Voting System Specialist (Hybrid).

State of Colorado; Denver (CO); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

On-site fitness center

Paid holidays and personal time off

Flexible scheduling and remote options

Retirement plans (PERA)

Job summary

The Colorado Department of State seeks an Elections Specialist II to support the Voting Systems Unit within the Elections Division. The role includes coordinating certification efforts, installing software on county equipment, providing ENR/RLA support, and ensuring secure handling of confidential voter information.

Preferred candidates have state service experience related to elections, strong Microsoft Office skills, and a commitment to equity and inclusion.

Qualifications

• Five (5) years of related professional experience and/or education in a field related to the work.
• Experience installing software on computers and providing customer service with troubleshooting.
• Proficiency with Microsoft Office suite and basic database management.

Responsibilities

• Coordinate, assist, and execute the Voting Systems Program.</br>Assist counties with support of existing equipment.
• Install trusted build software on county voting equipment and provide ENR/RLA support.
• Maintain confidentiality of voter information and comply with state policies.
• Work to uphold equity, diversity and inclusion in all activities.

Skills

Microsoft Office

Customer service

Troubleshooting

Verbal & written communication

Education

Bachelor’s degree or higher in related field

Tools

Database maintenance

Software installation

Job description

Colorado Department of State

THIS ANNOUNCEMENT WILL REMAIN OPEN FOR THE SPECIFIED TIME AND IS OPEN ONLY TO CURRENT RESIDENTS OF THE STATE OF COLORADO AT THE TIME OF SUBMITTING YOUR APPLICATION.

Department Information

Colorado Department of State

THIS ANNOUNCEMENT WILL REMAIN OPEN FOR THE SPECIFIED TIME AND IS OPEN ONLY TO CURRENT RESIDENTS OF THE STATE OF COLORADO AT THE TIME OF SUBMITTING YOUR APPLICATION.

SERVICE. INNOVATION. INTEGRITY. EXCELLENCE. INCLUSION.

Are you looking for a career that allows you to improve your world and the world around you? The Colorado Department of State (CDOS) is seeking diverse individuals from all backgrounds to apply for a position that makes a direct impact on enhancing the lives of Coloradans.

If your goal is to build a career that makes a difference through the work you do each day, consider joining the dedicated employees of the Colorado Department of State. Whether working from your home or collaborating onsite, your professional experience will be connected and meaningful. Our office offers an RTD Eco-pass (currently free of charge), a secure bike room accessible only to building tenants, and is conveniently located near Civic Center Station, RTD light-rail lines, and the 16th Street Mall. In addition to a great location and fulfilling, impactful work, we offer:

• Employee wellness programs and an on-site fitness center
• 12 paid holidays per year plus generous personal time off and sick leave
• Access to a diverse array of technical, leadership, and supervisory training opportunities
• Strong, yet flexible retirement benefits including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans
• Medical and dental health plans
• Paid life insurance
• Automatic short-term (and optional long-term) disability coverage
• Excellent work-life balance through flex schedules, flexplace/remote work, and ad-hoc arrangements

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to: https://studentaid.gov/manage-loans/forgiveness-cancellation

Our Culture & Environment

Coloradans come from all walks of life and so do we.

Who We Are

Our mission is to make government easy and accessible for people to further democracy, support economic opportunity for all Coloradans, and demonstrate a standard of integrity and excellence. Our vision is to ensure all Coloradans have a voice in our future, help Coloradans and their businesses thrive, and be the best at what we do.

What We Believe

The State of Colorado is an Equal Opportunity Employer. At the Colorado Department of State, we are dedicated to equity, diversity, and inclusion. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We highly encourage people from all backgrounds, identities, and abilities to apply.

Description Of Job

Elections Division

The Elections Division supports the Secretary of State, as the state’s chief election official, by administering and supervising statutory and constitutional provisions that relate directly or indirectly to the conduct of Colorado elections. These include certifying content to the ballot, publishing the abstract of vote totals, as well as overseeing the verification of petitions for ballot issues, campaign finance filings and enforcement, lobbyist filings and enforcement, voting equipment certifications, requirements of the National Voter Registration Act and the Help America Vote Act, and maintaining the statewide voter registration system.

Voting Systems Unit

The Purpose Of The Voting Systems Unit Is To

• determine whether voting systems should be certified.
• assist counties with support of existing equipment.
• ensure that systems are audited, used securely and appropriately in accordance with law.
• support the use of other technical driven functions such as Ballot on Demand (BOD) printers, Election Night Reporting (ENR) and Risk Limiting Audits (RLA).

Illustration of key duties

• Coordinate, assist, and execute the Colorado Secretary of State Voting Systems Program. The Voting Systems Program is in place to ensure voting systems meet state requirements for certification, statutes, and the Secretary of State rules/standards.
• Contribute to the certification of new equipment.
• Install the Trusted Build software on all county voting equipment.
• Provide ENR/RLA support.
• Be an initial point of contact for counties in a variety of areas, including deadline submissions and general questions.
• Maintain confidentiality of all voters confidential and personal identifying information, personnel information, and any other confidential or proprietary information, as well as comply with all State and Department policies regarding professional conduct and professional practices.
• Maintain a commitment to equity, diversity, and inclusion (EDI).

Elections Specialist Class Description And Minimum Qualifications

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description

H1U2XX Elections Specialist II

Minimum Qualifications

This position requires a total of five (5) years of relevant professional experience and/or education in a field of study related to the work. To be considered for this position, your application must clearly demonstrate that you meet one of the following options outlined below:

OPTION 1 - Experience

Five (5) years of professional experience including all of the following: installing software on computers and providing customer service that included troubleshooting and testing technical equipment.

OPTION 2 – Experience and/or Education – Be sure you’ve attached a copy of your unofficial transcript to qualify for this option. (Y ou may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.)

A combination of related education and/or relevant professional experience as defined in Option 1 to equal five (5) years. Related education includes successful course credits from an accredited institution of higher learning in public administration, political science, election administration, information systems, information technology, engineering, or in a field of study related to the work environment.

Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this announcement.

Preferred Qualifications And Competencies

The exceptional candidate will possess these identified knowledge, skills, abilities, and competencies:

• Preference will be given to those candidates with previous State Service related to the work assigned to the position.
• Professional experience with Microsoft Office suite products (Word, Excel, and Outlook), including simple Excel formulas.
• Professional experience in database maintenance.
• Professional experience installing software on computers.
• Professional experience with providing exceptional customer service on the phone or in person with technical hardware support.
• Professional experience working in a high-pressure environment.
• Professional experience working independently and maintaining professionalism while performing technical duties in a secure environment.
• Professional experience troubleshooting and testing technical equipment.
• Professional experience maintaining confidential or sensitive information.
• Professional experience in processing information and applying knowledge to relay to members of the public.
• Professional experience creating professional emails, letters, reports, forms, etc.
• Professional experience assisting with team driven projects and events involving multiple stakeholders.
• Professional experience in elections administration/voting systems.
• Professional experience in inventory management.
• Professional experience applying standards and creating practical solutions.
• Professional experience supporting other internal teams.
• A commitment to equity, diversity and inclusion and the creative ability to break down barriers by generating new ways to represent diverse people, opinions, and ideas.
• Competencies to include: Organizational Skills
• Attention to Detail
• Customer Service Skills
• Verbal & Written Communication Skills
• Active Listening Skills
• Problem‑Solving Skills
• Use of Technology (Microsoft Suite Skills)
• Interpersonal Skills
• Ability to Synthesize Information & Apply Knowledge
• Ability to Work Independently and as a Team
• Ability to Maintain Confidential or Sensitive Information
• Committed to Advancing a Diverse and Inclusive Perspective

If you do possess any of the above knowledge, skills, and abilities, please specifically include the details on your application, as this information will be used to assess your qualifications and may be used to determine a top group of applicants.

Conditions Of Employment

• Travel will be required for attending conferences, traveling to counties to install the trusted build on equipment, auditing chain of custody logs, security assessments, performing ADA site audits, providing training or equipment support, or for professional development/training opportunities.
• The position must obtain and maintain the Colorado Elections Official certification.
• This position will be required to successfully pass a criminal background check.
• When completing your application package, ensure you have submitted your transcript (if applicable).
• Must be a Colorado resident at the time of application.
• The Department of State does NOT offer sponsored Visa for employment purposes.

Completing the Application

Only the information provided in the application will be reviewed and used by a Human Resources Specialist to determine whether an applicant meets the minimum qualifications for the position. No other provided information, including resumes, cover letters, and responses to supplemental questions will be reviewed or considered during this determination.

Your application should clearly describe your relevant experience, qualifications, accomplishments, and work products as they relate to the position's duties and the required minimum qualifications and preferred qualifications. Only applicants who meet the minimum qualifications will advance to the next stage of the selection process.

• The minimum qualifications listed in the announcement are NOT optional.
• Cover letters and resumes WILL NOT be accepted or reviewed in lieu of the official State of Colorado application form but may be attached as supplemental information.
• Part‑time work experience will be prorated.

If it is determined that you meet the minimum qualifications, any comparative analysis processes used to identify a top group for further consideration will involve a review and rating of the information you submit, which could include your application, responses to supplemental questions, work samples, phone screen responses, written question responses, structured interview responses, and any other method determined to be valuable in identifying a top candidate.

Please answer the supplemental questions on the application completely and thoughtfully, as your responses may be rated based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

FAILURE TO DOCUMENT YOUR EXPERIENCE OR EXCLUDING INFORMATION REQUIRED IN THE APPLICATION MAY RESULT IN YOUR APPLICATION BEING REMOVED FROM CONSIDERATION.

Appeal Rights

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing . If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: [phone]. Phone: [phone]. Email address: [e-mail]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov .

Supplemental Information

Notifications

All correspondence regarding your status in the selection/evaluation process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from coloradosos.gov and [e-mail] addresses. It’s your responsibility to ensure that your email will accept these notices and review your junk mail and spam filtered email.

Colorado Equal Pay for Equal Work Act

A wide salary range is posted for this position, and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis.

ADAAA Accommodations and Equal Opportunity Employment

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of State is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre‑employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Laura Darby, at [e-mail] or call [phone] ext. 6113.

E-Verify

The Department of State participates in E-Verify in accordance with the program’s Right to Work for all newly hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you will be required to submit original documents to verify your eligibility to work in the U.S. Learn more about E-Verify, including your rights and responsibilities at http://dhs.gov/e-verify .