Volunteers and Engagement Coordinator

New Alternatives for Children, Inc.; City of Niagara Falls (NY); Hybrid; USD 50,000 - 55,000; Full time

Job summary

New Alternatives for Children, Inc. (NAC) seeks a Volunteers and Engagement Coordinator to support the Volunteer and Community Relations Department.

The role oversees onboarding, maintains the Volunteer Network database, and supports partner engagement while coordinating events and drives in a hybrid work schedule. The position offers a full-time, 35-hour work week at 825 7th Avenue, New York, NY, with occasional evenings and weekend hours for major events, and requires strong organizational and

Qualifications

• Bachelor's degree or higher preferred in relevant field.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.

Responsibilities

• Manage the administrative onboarding and HR process for volunteer placements.
• Expand and maintain the Volunteer Network database and ensure information is up to date.
• Regularly update volunteers on opportunities and agency activities.
• Support sorting, inventorying, and organization of in-kind items.
• Coordinate with Resource and Family Support to meet client needs and engage external platforms like One Simple Wish.
• Provide hands-on operational support for events with corporate partners and volunteers.
• Assist in large-scale events, holidays drives, and seasonal initiatives.
• Develop partnership Wish Lists and coordinate Holiday Gift Drive.
• Create content for social media and update promotional materials with Development.
• Respond to inquiries from prospective volunteers in a timely manner.

Skills

Organizational skills

Time management

Interpersonal skills

Verbal communication

Written communication

Microsoft Office

Education

Bachelor's degree in Social Work, Human Services, Nonprofit Management, Communications, Business Administration, or related field

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency dedicated to serving children and families with medical complexities, chronic illnesses, and disabilities throughout the five boroughs. To assist in achieving this mission, NAC is currently seeking a Volunteers and Engagement Coordinatorto join its Volunteer and Community Relations Department.

The Volunteers and Engagement Coordinator plays a key role in supporting the day-to-day operations of the Volunteer and Community Relations Department, helping ensure volunteer engagement, community partnerships, and resource management efforts run smoothly and efficiently. This role oversees volunteer onboarding, manages the organization and inventory of in-kind donations, and provides hands-on logistical support for agency events, seasonal drives, and volunteer initiatives. The Volunteers and Engagement Coordinator also supports partnership outreach, maintains departmental databases, and assists with partner engagement efforts to strengthen relationships with corporate and community partners while advancing volunteer recruitment and retention. Working closely with the Assistant Director and Senior Manager of Volunteer and Community Relations, this position helps deliver an exceptional experience for volunteers and partners while ensuring vital resources are efficiently distributed to the children and families served by the agency. 35 hours per week. Standard work hours are Monday through Friday, 9:00 a.m. to 5:00 p.m., with a hybrid schedule consisting of four in-office days and one remote workday per week. Occasional evening and weekend hours are required to support major agency events, volunteer initiatives, and seasonal drives.

• Title of Position: Volunteers and Engagement Coordinator
• Position Type: Full Time
• Salary Range: $50,000 to $55,000 per year
• Location: 825 7th Avenue, New York, NY, 10019
• Department/Program: Volunteer and Training

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage the administrative onboarding and Human Resources process for volunteer placements.
• Expand and maintain the "Volunteer Network" database to ensure information is updated for new and past volunteers.
• Regularly update the volunteer community regarding upcoming opportunities and agency activities.
• Support the physical sorting, inventorying, and organization of all in-kind items received by the department.
• Partner with the agency's Resource department and Family Support Department to ensure available items meet current client needs. Engage with external platforms, such as One Simple Wish, to facilitate and grant special requests for NAC youth.
• Provide hands-on operational support for departmental programming and events connected with corporate partners and volunteers.
• Support in the execution of large-scale agency events, including the NAC Carnival and Olympics, and various seasonal drives and events.
• Assist in the development of partnership "Wish Lists" and the coordination of the annual Holiday Gift Drive.
• Provide content for social media and update promotional materials in coordination with the Development department.
• Help monitor and respond to general inquiries from prospective volunteers in a timely manner.

Required Education and Experience:

• Bachelor's degree in Social Work, Human Services, Nonprofit Management, Communications, Business Administration, or a related field preferred
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Ability to interact professionally with volunteers, donors, community partners, and agency staff.

Preferred Education and Experience

• One to three years of experience in volunteer coordination, community engagement, nonprofit operations, event planning, or administrative support.
• Experience maintaining databases or volunteer management systems.
• Experience coordinating volunteers, in-kind donations, or community events in a nonprofit setting.

Required Skills:

• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Ability to interact professionally with volunteers, donors, community partners, and agency staff.

Equal Opportunity Statement

New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices. Please read our full DEIB Statement here.

Impact

Every day, NAC's team of social workers, nurses, doctors, therapists, education specialists, van drivers, and so many more, make a lasting impact on the lives of the children and families we serve. Watch our video below to meet the youth and families whose lives have been changed because of NAC's work.