Volunteer Retail Coordinator: Drive Store Impact

WEAVE Inc; Sacramento (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

401(k) with employer match

Paid holidays

PTO—paid time off

California Paid Sick Leave

Employee Assistance Plan

Job summary

WEAVE Inc. is seeking a Retail Volunteer Coordinator in Sacramento to manage and grow the thrift store volunteer program, ensuring consistent staffing and engaged volunteers across locations.

You will work with the Retail General Manager and departments to align volunteer efforts with daily store needs, develop orientations, and support recruitment and recognition initiatives. This role emphasizes retention and inclusive, mission-driven volunteer culture.

Qualifications

• AA or BA degree in a related field preferred; relevant experience may be substituted.
• Minimum of two years of experience in volunteer coordination, retail operations, customer service, or related field.
• Retail or thrift store experience strongly preferred.
• Strong organizational and scheduling skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal and communication skills.
• Ability to build relationships with diverse groups of volunteers.
• Proficiency in Office 365 tools and ability to learn volunteer/database systems.
• Comfort working in an active retail environment, including standing, walking, and occasional lifting.
• Bilingual in Spanish strongly desired but not required.
• Completion of WEAVE’s peer counselor training and background check (post-hire requirement).
• Valid California Driver’s license and reliable transportation.

Responsibilities

• Coordinate all aspects of the WEAVE thrift volunteer program and serve as the primary point of contact for retail volunteers.
• In collaboration with the Community Engagement Coordinator, schedule, advertise and co-facilitate monthly volunteer orientations.
• Collaborate with the Retail General Manager to align volunteers with store priorities, including sales floor support, Donation Center, merchandising, and organization.
• Maintain accurate records of volunteer hours, participation, and engagement in the volunteer database.
• Orient and train volunteers in store and donation center operations, duties and customer service expectations.
• Build strong relationships with volunteers to foster retention and long-term engagement.
• Create a welcoming, inclusive, and mission-driven volunteer environment within the retail stores and donation center.
• Develop and implement strategies for volunteer recognition and appreciation, particularly for high-frequency volunteers.
• Coordinate and support group volunteer opportunities within the retail operation (corporate groups, schools, service organizations) and ensure experiences are meaningful.
• Partner with the Community Engagement Coordinator to ensure a seamless volunteer experience across recruitment and placement.

Skills

Volunteer coordination

Retail operations

Customer service

Interpersonal communication

Relationship building

Bilingual Spanish

Education

AA/BA degree preferred

Tools

Office 365

Job description

WEAVE Inc. is seeking a Retail Volunteer Coordinator in Sacramento to manage and grow the thrift store volunteer program, ensuring consistent staffing and engaged volunteers across locations.

You will work with the Retail General Manager and departments to align volunteer efforts with daily store needs, develop orientations, and support recruitment and recognition initiatives. This role emphasizes retention and inclusive, mission-driven volunteer culture.