Volunteer Resources Director: Strategy & Engagement Lead

Holden Forests & Gardens; Cleveland (OH); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Paid Time Off

8 Paid Holidays a year + 3 Floating

403(b)

Free parking

Free admission to museums

Employee Assistance Program

Job summary

Holden Forests & Gardens, which include the Holden Arboretum and the Cleveland Botanical Garden, connects people with the wonder, beauty, and value of trees and plants, to inspire action for healthy communities. Volunteers are central to that mission.

We’re looking for an innovative, energetic, people-centered leader to build and champion a thriving volunteer community. You will set the vision and strategy for how hundreds of volunteers are recruited, trained, recognized, and inspired.

Qualifications

• At least three years of progressive experience in volunteer management or a similar field.
• At least three years in a leadership or supervisory role.
• Experience supervising, coaching, and developing staff and/or volunteers.
• Experience developing and managing a budget.
• Experience with managing projects with multiple stakeholders.
• Experience with a volunteer management system, or with database software in lieu of one.
• Excellent written and verbal communication skills.
• Ability to work some evenings and weekends as needed.

Responsibilities

• Set the vision, goals, and priorities for Volunteer Resources in support of our mission.
• Develop and track KPIs and outcome-based assessments, using data and surveys to evaluate impact.
• Set direction for technology and learning tools, including Volgistics.
• Research and bring forward best practices in volunteer engagement and management.
• Oversee the department budget, grants and other funding possibilities.
• Shape recruitment, orientation, training, appreciation and recognition initiatives.
• Oversee volunteer communications strategy and implementation.
• Champion an inclusive culture of volunteerism and create pathways for diverse backgrounds to contribute.
• Represent the department at signature events to inspire and thank volunteers.
• Build capacity by aligning volunteers with leadership opportunities.
• Equip staff who supervise volunteers and develop lead volunteer programs.
• Build relationships with executives and partners, serving as an ambassador for volunteerism.

Skills

Volunteer management

Leadership

Budget management

Project coordination

Staff supervision

Volunteer database

Event planning

Availability evenings/weekends

Communication

Tools

Volgistics

Database software

Job description

Holden Forests & Gardens, which include the Holden Arboretum and the Cleveland Botanical Garden, connects people with the wonder, beauty, and value of trees and plants, to inspire action for healthy communities. Volunteers are central to that mission.

We’re looking for an innovative, energetic, people-centered leader to build and champion a thriving volunteer community. You will set the vision and strategy for how hundreds of volunteers are recruited, trained, recognized, and inspired.