Volunteer & Program Support Coordinator

National Veterans Homeless Support, Inc; Town of Florida (NY); On-site; USD 37,000 - 55,000; Full time

Job summary

National Veterans Homeless Support, Inc. is seeking an organized, dependable Volunteer & Program Support Coordinator to advance its mission of helping veterans and their families.

The role leads recruitment, onboarding, training coordination, scheduling, and retention of volunteers, while also managing in-kind donations and inventory. The role supports community events, donation drives, warehouse operations, and program activities.

Qualifications

• At least two years of experience in volunteer coordination or related nonprofit areas.
• Strong organizational and communication skills.
• Ability to manage multiple priorities and complete projects.
• Ability to work independently with minimal supervision.
• Comfort working in office and hands-on operational environments.
• Experience with Microsoft Office and databases/CRM systems.
• Associate’s degree or equivalent experience.
• Valid driver’s license and reliable transportation.

Responsibilities

• Coordinate the volunteer program, including recruiting, onboarding, orientation, and placement.
• Match volunteers to opportunities based on skills, interests and needs.
• Schedule and communicate with volunteers for outreach, events, and warehouse activities.
• Maintain volunteer records, track hours and engagement.
• Build relationships with corporations and community groups to promote volunteering.
• Manage receipt, processing, sorting, inventory and organization of in-kind donations.
• Maintain accurate inventory records and identify shortages or surpluses.
• Keep warehouse and donation areas organized and functional.
• Prepare and distribute donated supplies for program use.
• Coordinate donation pickups and deliveries as assigned.
• Support staffing and logistics for fundraising and community events.
• Assist with corporate volunteer projects and community service activities.
• Represent NVHS at volunteer fairs and events.
• Maintain reports related to volunteers, donations, and inventory.

Skills

Volunteer coordination

Nonprofit operations

Inventory management

Community engagement

Communication

Driver\'s license

Multitasking

Education

Associate’s degree

Bachelor’s degree (preferred)

Tools

Microsoft Office

CRM platforms

Databases

Bloomerang

Microsoft 365

Job description

National Veterans Homeless Support (NVHS) is seeking an organized, dependable, and community-minded Volunteer & Program Support Coordinator to help advance our mission of supporting veterans and their families.

This position serves as the primary coordinator for NVHS’s volunteer program, leading volunteer recruitment, onboarding, training coordination, scheduling, communication, and retention. The Coordinator works closely with staff to match volunteers with meaningful opportunities supporting our programs, outreach activities, events, donation operations, and administrative needs.

The position also plays an important role in managing in-kind donations and inventory, helping ensure donated goods and program supplies are received, organized, tracked, and available when needed. Additional responsibilities include supporting community events, corporate volunteer projects, donation drives, warehouse operations, and other program activities.

This is a hands-on position for someone who enjoys working with people while also keeping the details organized behind the scenes.

What You’ll Do

• Coordinate the NVHS volunteer program, including advertising opportunities, responding to inquiries, screening applicants, onboarding, orientation, and placement.
• Match volunteers with opportunities based on their skills, interests, availability, and NVHS needs.
• Schedule and communicate with volunteers supporting outreach, events, warehouse activities, office projects, and other initiatives.
• Maintain volunteer records and track hours, participation, and engagement.
• Build relationships with corporations, civic organizations, schools, faith-based organizations, and other community groups interested in volunteering.
• Manage the receipt, processing, sorting, inventory, and organization of in-kind donations.
• Maintain accurate inventory records and help identify shortages and surpluses of commonly needed items.
• Keep warehouse, storage, and donation areas organized and functional.
• Prepare and distribute clothing, hygiene products, food, household goods, and other donated supplies for program use.
• Coordinate donation pickups and deliveries as assigned.
• Support volunteer staffing and logistics for fundraising events, community events, outreach activities, donation drives, and special projects.
• Assist with corporate volunteer projects and community service activities.
• Represent NVHS at volunteer fairs and community events as assigned.
• Maintain accurate records and prepare reports related to volunteers, donations, and inventory.
• Work collaboratively with NVHS staff, volunteers, donors, community partners, and veteran-serving organizations.

What We’re Looking For

• At least two years of experience in volunteer coordination, nonprofit operations, inventory management, community engagement, or a related area.
• Strong organizational and communication skills.
• Ability to manage multiple priorities and follow projects through to completion.
• Ability to work independently with minimal supervision.
• Comfort working in both office and hands-on operational environments.
• Experience with Microsoft Office and databases, CRM platforms, or similar systems.
• Associate’s degree or an equivalent combination of education and relevant experience.
• Valid driver’s license, reliable transportation, and automobile insurance.

Preferred Qualifications

• Bachelor’s degree in nonprofit management, business, communications, human services, or a related field.
• Experience with inventory, warehouse operations, donated goods, or program supplies.
• Experience working in a nonprofit, veteran services, social services, or community-based organization.
• Experience with Bloomerang, Microsoft 365, volunteer management systems, or similar platforms.
• Strong community engagement and relationship-building skills.

About NVHS

National Veterans Homeless Support is a Brevard County nonprofit dedicated to eliminating homelessness among veterans in Central Florida. Through street outreach, homelessness prevention, transitional housing, and community partnerships, NVHS works directly with veterans and their families to help them achieve housing stability and greater self-sufficiency.

The Volunteer & Program Support Coordinator does not supervise employees but is responsible for coordinating, training, scheduling, and supporting volunteers.

Salary Range: $36,619–$54,929 annually, commensurate with experience and qualifications.