Volunteer Program Senior Coordinator - Volunteer Services

Ohio State University; Columbus (OH); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

The Ohio State University is seeking a Volunteer Program Senior Coordinator for Volunteer Services at The James. The role oversees daily coordination and training for adult and college volunteer programs across multiple facilities and satellite locations.

You will support program development, organize recognition events, and lead recruitment efforts to engage volunteers in the Medical Center and the community.

Qualifications

• Bachelor's degree in business, communications, or related area.
• Master's degree in health care preferred.
• Minimum 4 years professional experience in health care or related field.

Responsibilities

• Coordinate and train all new volunteers and ensure coverage.
• Monitor and support existing volunteer programs; plan and develop new programs.
• Lead promotion and recruitment of volunteers within Medical Center and community.
• Organize recognition events and volunteer appreciation activities.
• Visit outpatient locations to shadow volunteers, meet site contacts, and deliver items.

Skills

Team leadership

Volunteer management

Program coordination

Communication skills

Education

Bachelor's degree in business/ communications or related area

Master's degree in health care preferred

Job description

Volunteer Program Senior Coordinator - Volunteer Services page is loaded## Volunteer Program Senior Coordinator - Volunteer Serviceslocations: James Cancer Hospital and Solove Research Institutetime type: Full timeposted on: Posted Todayjob requisition id: R160601Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [e-mail]. If you have questions while submitting an application, please review these .**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to to use the internal application process.Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Volunteer Program Senior Coordinator - Volunteer Services## Department:James | Patient ExperienceThe Department of Patient Experience is responsible for monitoring and enhancing the patient experience which includes complaint resolution, information desk functions, managing the Volunteer and Housing programs, and service quality improvement initiatives within the organization. In addition, the department is responsible for meeting Joint Commission standards related to patient rights and organizational ethics and CMS regulation guidelines related to the complaint process.**Position Summary**The Volunteer Program Senior Coordinator is responsible for the daily coordination and management of the college, and adult volunteer programs at The James, including satellite facilities. The Coordinator provides coordination and training for all new volunteers and ensures appropriate coverage. The Coordinator also assists the Associate Director in monitoring and supporting existing programs, planning, development and implementation of new volunteer programs, recognition events, as well as volunteer promotion and recruitment within the Medical Center and the community.**Qualifications****For Hire:** Bachelor's Degree in business, communications, or related area. Master's degree in health care preferred. Minimum 4 years professional experience, preferably in the health care industry or related field. Ability to work in matrix environment and provide team leadership across reporting and departmental lines.**Ongoing:** Continuing education credits through OHA and other seminars as appropriate.## Additional Information:This role has several evening and weekend shifts related to volunteer training sessions and volunteer recognition events. This role also visits outpatient locations (MMT, SSCBC, James Outpatient Care, Mill Run, OPCE and East Hospital) to shadow volunteers, meet with site contacts and deliver items to volunteers (badges, meal passes, recognition gifts).Business Planning and Operations - Volunteer Program Management - Individual Contributor - Specialized - S3## Location:James Cancer Hospital (0375)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.***Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the .The university is an equal opportunity employer, including veterans and disability.At Ohio State, you'll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties - including a job that's right for ***you***.### Starting day one: Comprehensive benefits.give you options to take care of what matters most to *you* - and opportunities to make adjustments as your life and needs change, including:- Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.- Paid time off, including sick and vacation time and 11 holidays.- State retirement plan or an alternative retirement plan, both with generous employer contributions.As Buckeyes, we accomplish more together. No matter your role, you'll be part of creating what people need now: pathways to education, research and health care.Working at Ohio State means you're part of a team with a strong sense of community and an unwavering commitment to excellence - and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together.By joining Ohio State, you become part of a top-20 public university with one of America's leading academic health centers. We're a team of dedicated colleagues with access to boundless resources that support you.