Volunteer Mountain Host

Snow King Mountain; Wyoming (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Snow King Mountain as a volunteer and experience the beauty of Jackson Hole, Wyoming. This role involves providing excellent customer service, engaging with guests, and enhancing their mountain experience through various responsibilities. Enjoy benefits like a free season pass and participate in exciting mountain activities.

Benefits

Free season pass

Discounted lessons

Perks at other resorts

Qualifications

• Experience in customer service preferred.
• Friendly and tactful personality.
• Ability to answer questions effectively.

Responsibilities

• Greet guests warmly and provide information about mountain operations.
• Work flexible hours in various weather conditions.
• Conduct mountain tours for guests.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Problem-solving

Job description

Job Details

Job Location: Jackson - Jackson, WY

Position Type: Seasonal

Education Level: None

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: Day

Description

Snow King Mountain Resort is an iconic mountain resort located in the heart of Jackson Hole, Wyoming. It offers summer and winter family-friendly attractions. The Snow King Team seeks individuals passionate about the outdoors, eager to learn, and committed to excellent service.

Job Description

This volunteer position offers benefits to those volunteering at least 20 days during the winter season. Responsibilities include greeting guests, providing information about mountain operations, and assisting at various resort locations. Working on snow requires physical skills, awareness, and annual snow skills assessments. Helmets are required for on-snow work, and hosts may participate in on-mountain events.

Essential Duties and Responsibilities:

• Provide a friendly and welcoming contact point for guests
• Greet skiers, riders, and groups
• Inform guests about mountain operations, facilities, and activities
• Work flexible hours, including mornings, evenings, weekends, and holidays
• Work in various weather conditions
• Distribute informational materials as needed
• Assist at assigned resort areas
• Work independently when necessary
• Anticipate and resolve guest needs
• Know emergency procedures
• Conduct mountain tours for guests
• Support other mountain departments to enhance service delivery

Qualifications

Minimum Qualifications:

• Customer service experience preferred
• Excellent interpersonal skills
• Good communication skills
• Ability to answer questions effectively
• Additional language skills a plus
• Intermediate or expert skiing/riding skills preferred but not required
• Teamwork and collaboration skills
• Problem-solving abilities
• Friendly and tactful personality

Employee Benefits

Employees enjoy mountain activities like skiing, snowboarding, and uphill travel during breaks and days off. Benefits include a free season pass, unlimited skiing/riding, discounted lessons, and perks at other resorts. Benefits are contingent on fulfilling scheduled commitments.