Volunteer Engagement Coordinator - Protein Pack Room

Harvesters; Kansas City (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

403b plan

Paid time off

Paid holidays

Job summary

Harvesters is seeking a team member to reliably pack products in the protein pack room while ensuring adherence to USDA guidelines. The role involves daily PPR operations, hands-on equipment handling, and collaboration with facilities and management.

Hours are Monday–Friday, 7:30 am–4 pm with occasional overtime. The job includes supervisory duties when acting as lead, and requires good communication and a strong dedication to quality and safety.

Qualifications

• Requires a high school education or equivalent.
• At least 1 year of customer service and data entry experience; basic Microsoft Office knowledge.
• Experience in a cold room and/or warehouse with inventory systems preferred.
• Excellent written and verbal communication skills.
• Dedication to Harvesters' mission is crucial.

Responsibilities

• Ensure pre op process is completed daily and non-conformances corrected.
• Ensure the packaging/Pre-Op Room (PPR) is cleaned per USDA guidelines.
• Coordinate with VEC Manager to maintain PPR supplies in stock.
• Operate and troubleshoot PPR equipment; report maintenance issues.
• Follow USDA inspector directives.
• Direct volunteer groups for VEC projects.
• Lead the PPR when required, with duties including supervising temporary staff, enforcing processes, verifying documentation.

Skills

Customer service

Data entry

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Tools

Walk-behind pallet jacks

Riding pallet jacks

Forklifts (gas/electric)

Cold room environment

Job description

About Us:

Harvesters staff are mission-driven: we want to improve how our neighbors access nutritious food. We're a friendly, dedicated, and passionate bunch of folks. We offer a robust benefits package, including employee paid medical, dental, life and disability insurance and a 403b plan. Our paid time off is generous and includes paid holidays. We're building a hardworking and diverse team that works hard toward shared goals. We also support our employees' growth and desire to live well-rounded lives.

JOB SUMMARY:

We are looking for a team member who will ensure Harvesters' protein pack room is packing product in an efficient manner and that all USDA guidelines are followed.

Hours: Monday - Friday, 7:30 am - 4 pm. Occasional overtime.

Primary duties:

• Ensure pre op process is done on a daily basis and any non conformances are corrected.
• Ensure the PPR is cleaned per USDA guidelines.
• Partner with the VEC Manager to ensure supplies for the PPR are in stock.
• Operate and troubleshoot equipment in the PPR. Report maintenance issues to facilities.
• Follow any directives given by the USDA inspector.
• Direct volunteer groups as needed with VEC projects.
• This position will be required to lead the PPR when needed which will be paid at an increase rate. When acting as the lead, the following duties will be required.
  • Monitor temporary staff in PPR to ensure USDA guidelines are being followed.
  • Hold staff accountable to established processes, procedures and policies
  • Ensure the temporary staff are working in an efficient and productive manner.
  • Ensure all required documentation is verified and completed accurately.

Other aspects of the job:

• This position functions in an office, cold room and warehouse environment. It requires the use of general office equipment such as telephone, computers, adding machines, calculators, fax and copiers and extensive standing and walking throughout the warehouse. It also requires the use of packaging equipment. Incumbent will also be required to occasionally engage in heavy lifting (20 to 50 lbs.) and frequently engage in light lifting (5 to 20 lbs.) It will also require the use of material handling equipment such as walk behind and riding pallet jacks, as well as gas and electric forklifts. Incumbent will spend 10% of the time stationary working at a computer terminal, 80% of the time working in a warehouse environment and 10% of the time talking on the telephone and radio.
• This position requires an understanding of all Harvesters food safety policies and compliance with all food safety related procedures.

QUALIFICATIONS:

• Requires a high school education or equivalent.
• At least one year of customer service and data entry experience, with basic knowledge of Microsoft Office applications is required.
• Prior work experience in a cold room and/or warehouse environment with inventory systems preferred.
• Must have excellent written and verbal communication skills.
• A dedication to the mission of Harvesters is crucial to the success of this position.

Harvesters is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status. For candidates with disabilities who would like to request an accommodation, please contact Human Resources.