Volunteer Engagement Coordinator - Protein Pack Room

Harvesters - The Community Food Network; Kansas City (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

403b plan

Paid time off

Paid holidays

Job summary

Harvesters—The Community Food Network is seeking a team member to ensure the protein pack room packs product efficiently and follows USDA guidelines. Shift is Monday–Friday, 7:30 am–4 pm, with occasional overtime.

Responsibilities include daily pre op processes, PPR cleaning per USDA rules, and coordinating supplies with the VEC Manager. The role involves leading PPR operations when required, supervising temporary staff, and ensuring documentation accuracy.

Qualifications

• High school diploma or equivalent required.
• At least one year of customer service and data entry experience.
• Experience with inventory systems in a cold room/warehouse is a plus.
• Excellent written and verbal communication skills.

Responsibilities

• Ensure daily pre op process and correct any nonconformances.
• Maintain USDA-compliant PPR procedures and cleanliness.
• Coordinate with VEC Manager for PPR supplies and stock.
• Operate and troubleshoot PPR equipment; report issues.
• Follow USDA inspector directives.
• Direct volunteer groups on VEC projects as needed.
• When leading, monitor temps, enforce processes, and verify docs.

Skills

Customer service

Data entry

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Tools

Inventory systems

Job description

About Us: Harvesters staff are mission-driven: we want to improve how our neighbors access nutritious food. We're a friendly, dedicated, and passionate bunch of folks. We offer a robust benefits package, including employee paid medical, dental, life and disability insurance and a 403b plan. Our paid time off is generous and includes paid holidays. We're building a hardworking and diverse team that works hard toward shared goals. We also support our employees' growth and desire to live well-rounded lives.

JOB SUMMARY: We are looking for a team member who will ensure Harvesters' protein pack room is packing product in an efficient manner and that all USDA guidelines are followed.

Hours: Monday – Friday, 7:30 am – 4 pm. Occasional overtime.

Primary duties:

• Ensure pre op process is done on a daily basis and any non conformances are corrected.
• Ensure the PPR is cleaned per USDA guidelines.
• Partner with the VEC Manager to ensure supplies for the PPR are in stock.
• Operate and troubleshoot equipment in the PPR. Report maintenance issues to facilities.
• Follow any directives given by the USDA inspector.
• Direct volunteer groups as needed with VEC projects.
• This position will be required to lead the PPR when needed which will be paid at an increase rate. When acting as the lead, the following duties will be required.
  • Monitor temporary staff in PPR to ensure USDA guidelines are being followed.
  • Hold staff accountable to established processes, procedures and policies
  • Ensure the temporary staff are working in an efficient and productive manner.
  • Ensure all required documentation is verified and completed accurately.

Other aspects of the job:

• This position functions in an office, cold room and warehouse environment. It requires the use of general office equipment such as telephone, computers, adding machines, calculators, fax and copiers and extensive standing and walking throughout the warehouse. It also requires the use of packaging equipment. Incumbent will also be required to occasionally engage in heavy lifting (20 to 50 lbs.) and frequently engage in light lifting (5 to 20 lbs.) It will also require the use of material handling equipment such as walk behind and riding pallet jacks, as well as gas and electric forklifts. Incumbent will spend 10% of the time stationary working at a computer terminal, 80% of the time working in a warehouse environment and 10% of the time talking on the telephone and radio.
• This position requires an understanding of all Harvesters food safety policies and compliance with all food safety related procedures.

QUALIFICATIONS:

• Requires a high school education or equivalent.

• At least one year of customer service and data entry experience, with basic knowledge of Microsoft Office applications is required.

• Prior work experience in a cold room and/or warehouse environment with inventory systems preferred.
• Must have excellent written and verbal communication skills.
• A dedication to the mission of Harvesters is crucial to the success of this position.

Harvesters is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status. For candidates with disabilities who would like to request an accommodation, please contact Human Resources.