Volunteer & Donor Communications Coordinator

Friendsofgrparks; Grand Rapids, Northern (MI, KY); Hybrid; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Simple IRA retirement savings plan

Cell phone stipend

PTO 20 days

11 holidays + 2 floating holidays

Office closure week between Christmas

Medical and parental leave

Job summary

Friends of Grand Rapids Parks is seeking a Volunteer & Donor Communications Coordinator to connect volunteers and donors with meaningful opportunities across programs. You will manage volunteer and donor databases, support recruitment and retention, coordinate annual fundraising campaigns, and assist with digital communications.

This full-time, non-exempt role reports to the Marketing & Communications Manager and offers a salary range of $42,000–$48,000 plus benefits, PTO, holidays, and a

Qualifications

• Experience managing donor/volunteer databases.
• Experience in volunteer recruitment and donor communications.
• Ability to coordinate volunteers and events with inclusive practices.

Responsibilities

• Volunteer & Donor Database Management: Maintain donor and volunteer databases and ensure accurate communications.
• Volunteer Recruitment & Placement: Identify opportunities and connect volunteers to suitable roles.
• Volunteer Recognition & Retention: Lead recognition efforts and coordinate retention initiatives.
• Annual Campaign: Support donor appeals and engagement activities per fundraising plans.
• Digital Communications Support: Create email campaigns, newsletters, website content, and event promotion.

Job description

Volunteer & Donor Communications Coordinator

Position Title: Volunteer & Donor Communications Coordinator Direct Reports: N/A

Department: Development Classification: Non-Exempt

Reports To: Marketing & Communications Manager Application Closes: October 15, 2026

Who We Are

Friends of Grand Rapids Parks has a bold vision of Grand Rapids being a thriving, nature-connected city where all can access the benefit of the outdoors. Our passion is growing community through nature by engaging residents to volunteer and play outside. We achieve this by fostering vibrant partnerships with community stakeholders and by constantly encouraging residents to believe that you belong out here!

We do this work through our core value statements:

• Community Driven
• Open to Learn and Ready to Share
• Respect & Compassion for People
• Enthusiastic & Playful
• Follow Through

What You'll Do

We are searching for a Volunteer & Donor Communications Coordinator to help connect people with meaningful opportunities to support Grand Rapids parks. This person will support volunteer, fundraising, and communications functions of the organization. They are directly responsible for managing volunteer and donor databases, volunteer recruitment and placement, volunteer recognition and retention, annual campaign communications throughout the year, and supporting digital communications. They may also be engaged to support special projects or community events as needed. This position reports to the Communications & Marketing Manager and will collaborate with peers across the organization. This is a full-time, non-exempt position.

In this role, you'll be accountable for the following functions:

Volunteer & Donor Database Management: Manage donor and volunteer databases to provide accurate data, consistent communications, and responsive support to foster positive relationships between Friends of Grand Rapids Parks and external stakeholders.

Volunteer Recruitment & Placement: Coordinate with program staff to identify volunteer opportunities and connect current and prospective volunteers with those opportunities, providing volunteers with a welcoming and inclusive volunteer experience.

Volunteer Recognition & Retention: Lead volunteer recognition efforts and coordinate events and initiatives that celebrate volunteer contributions.

Annual Campaign: Working from annual fundraising plans, supporting annual fundraising campaigns through donor appeals and engagement activities.

Digital Communications Support: Coordinate digital communications, including email campaigns, newsletters, website content, and event promotion, to keep supporters informed and engaged. Provide analytics as needed to monitor the effectiveness of digital communications.

What You'll Get

• Annual Salary Range of $42,000 - $48,000
• Health Insurance Coverage or Opt -Out- Credit
• Simple IRA Retirement savings plan
• Cell phone stipend
• 20 days annually of paid time off (PTO)
• 11 paid holidays + 2 floating holidays
• The office is also closed for the week between Christmas & New Year
• Medical and parental leave

We invite individuals from all backgrounds, regardless of race, color, religion, sex, sexual orientation, veteran status, gender identity, national origin, age, disability, hairstyles, or any other characteristic to join us and create a workplace where difference is not just acknowledged but celebrated. Together, we will build a company that reflects the rich difference of the world around us, driving positive change within our organization and our community.