Volunteer Coordinator, Volunteer Services - 140259

University of California - San Diego Medical Centers; San Diego (CA); In loco; USD 57.000 - 97.000; Tempo pieno

Descrizione del lavoro

UC San Diego Health is seeking a Volunteer Coordinator to oversee recruitment, onboarding, training, and retention of hospital volunteers. The role requires coordinating activities, maintaining processes, and ensuring compliance across the volunteer program.

The position emphasizes strong communication with volunteers, staff, patients, and community members, along with collaboration with leadership to drive program growth and engagement.

Competenze

• Bachelor's Degree or equivalent experience.
• 5+ years coordinating volunteer activity, HR-related work, or managing large groups.
• Strong experience in volunteer services and program management best practices.
• Excellent verbal and written communication; ability to engage diverse stakeholders.
• Collaborative work with internal and external partners to achieve program goals.

Mansioni

• Recruit, interview, onboard and train volunteers.
• Provide regular communication to volunteers and build relationships with stakeholders.
• Utilize volunteer databases for reporting and compliance.
• Plan and evaluate the impact of the volunteer program.
• Collaborate with colleagues and leadership to grow the program.

Conoscenze

Verbal and written communication

Interpersonal skills

Stakeholder collaboration

Organizational skills

Problem-solving

Formazione

Bachelor's Degree

Descrizione del lavoro

This position is a limited position with the possibility of extension/career conversion.

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

DESCRIPTION

Reporting to the Director of Experience Operations, the Volunteer Coordinator* provides operational and functional oversight of volunteer recruitment, screening, orientation, training, and retention. The coordinator serves as a departmental liaison for all inquiries from volunteers, staff, patients, and community members.The primary responsibility for this role will be to interview, onboard and support hospital volunteers.

Duties include:

• Recruiting, interviewing, onboarding and training volunteers
• Providing regular communication to volunteers
• Building positive relationships with stakeholders and volunteers
• Utilizing volunteer database for reporting and compliance
• Planning, establishing and implementing processes for evaluating the impact of the volunteer program
• Building a strong sense of community among the volunteers and communicating with volunteer applicants
• Collaborating with colleagues and Director on program growth
• The Department of Volunteer Services is part of the Office of Experience Transformation at UC San Diego Health.

MINIMUM QUALIFICATIONS

• A Bachelor's Degree in a related area; and/or equivalent experience/training.
• Five (5+) or more years of relevant experience. Relevant is defined as (1) coordinating volunteer activity, (2) Human Resources experience, or (3) or other experience that involves coordinating large groups of individuals through a multi-step process.
• Strong experience and proven success in volunteer services and industry best practices. Solid knowledge of volunteer program management best practices.
• Excellent verbal and written communication skills; ability to engage with team members of all levels.
• Demonstrated ability to work collaboratively with internal and external stakeholders.
• Strong interpersonal skills to establish and maintain good working relationships with UC San Diego Health team members, community members, and volunteers to achieve desired program results.
• Proven initiative and problem-solving skills to respond to a variety of situations appropriately; make recommendations and initiate process improvements.
• Strong organizational skills; demonstrated ability to handle multiple and competing responsibilities and prioritize appropriately.

PREFERRED QUALIFICATIONS

• Two to five (2 - 5) years of supervisory experience.
• Demonstrated experience working in a complex health care setting.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $57,100 - $96,700 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $27.35 - $46.31

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).