Volunteer Coordinator, Volunteer Services - 140259

UC San Diego Health; San Diego (CA); On-site; USD 55,000 - 65,000; Full time

Job summary

UC San Diego Health is seeking a Volunteer Coordinator to oversee recruitment, screening, orientation, training, and retention of hospital volunteers at Jacobs Medical Center. You will serve as the liaison for volunteers, staff, patients, and community members, interviewing, onboarding and supporting volunteers across shifts.

The role emphasizes interviewing, onboarding, ongoing volunteer support, and reporting to ensure program effectiveness, with a focus on building a strong volunteer

Qualifications

• A Bachelor's Degree in a related area; and/or equivalent experience/training.
• 5+ years coordinating volunteer activity or HR or large multi-step coordination.
• Strong experience in volunteer services and program management best practices.
• Excellent verbal and written communication; ability to engage with team members of all levels.
• Ability to work collaboratively with internal and external stakeholders.
• Strong interpersonal skills to build relationships with UC San Diego Health team, community members, and volunteers.
• Proven initiative and problem-solving skills to respond to a variety of situations and initiate process improvements.
• Strong organizational skills; ability to handle multiple and competing responsibilities.

Responsibilities

• Recruiting, interviewing, onboarding and training volunteers
• Providing regular communication to volunteers
• Building positive relationships with stakeholders and volunteers
• Utilizing volunteer database for reporting and compliance
• Planning, establishing and implementing processes for evaluating the impact of the volunteer program
• Building a strong sense of community among the volunteers and communicating with volunteer applicants
• Collaborating with colleagues and Director on program growth
• The Department of Volunteer Services is part of the Office of Experience Transformation at UC San Diego Health.

Skills

Bachelor's Degree

5+ years experience

Volunteer services experience

Communication skills

Collaboration

Organization skills

Process improvement

Education

Bachelor's Degree or equivalent

Job description

VOLUNTEER SVC PROFL 3

#140259 Volunteer Coordinator, Volunteer Services

Department: VOLUNTEER SERVICES

Hiring Pay Scale: $55,400 - $65,000 / Year

Worksite: Jacobs Medical Center

Appointment Type: Limited Appointment

Appointment Percent: 80%

Union: Uncovered

Total Openings: 1

Work Schedule: Days, 8-Hour Shifts, Tuesday - Friday

Extended Deadline: Mon 10/19/2026

UC San Diego values and welcomes people from all backgrounds.

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

Description

Reporting to the Director of Experience Operations, the Volunteer Coordinator* provides operational and functional oversight of volunteer recruitment, screening, orientation, training, and retention. The coordinator serves as a departmental liaison for all inquiries from volunteers, staff, patients, and community members.The primary responsibility for this role will be to interview, onboard and support hospital volunteers.

Duties Include

• Recruiting, interviewing, onboarding and training volunteers
• Providing regular communication to volunteers
• Building positive relationships with stakeholders and volunteers
• Utilizing volunteer database for reporting and compliance
• Planning, establishing and implementing processes for evaluating the impact of the volunteer program
• Building a strong sense of community among the volunteers and communicating with volunteer applicants
• Collaborating with colleagues and Director on program growth
• The Department of Volunteer Services is part of the Office of Experience Transformation at UC San Diego Health.

Minimum Qualifications

• A Bachelor's Degree in a related area; and/or equivalent experience/training.
• Five (5+) or more years of relevant experience. Relevant is defined as (1) coordinating volunteer activity, (2) Human Resources experience, or (3) or other experience that involves coordinating large groups of individuals through a multi-step process.
• Strong experience and proven success in volunteer services and industry best practices. Solid knowledge of volunteer program management best practices.
• Excellent verbal and written communication skills; ability to engage with team members of all levels.
• Demonstrated ability to work collaboratively with internal and external stakeholders.
• Strong interpersonal skills to establish and maintain good working relationships with UC San Diego Health team members, community members, and volunteers to achieve desired program results.
• Proven initiative and problem-solving skills to respond to a variety of situations appropriately; make recommendations and initiate process improvements.
• Strong organizational skills; demonstrated ability to handle multiple and competing responsibilities and prioritize appropriately.

Preferred Qualifications

• Two to five (2 - 5) years of supervisory experience.
• Demonstrated experience working in a complex health care setting.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $57,100 - $96,700 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $27.35 - $46.31

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

• \"Misconduct\" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:
• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace