Volunteer Coordinator

Caring Hospice Services; Fort Washington (Montgomery County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Job summary

Caring Hospice Services in Montgomery County, Fort Washington is seeking a Hospice Volunteer Coordinator to recruit, train, and supervise volunteers across administrative, direct patient care, and pet therapy roles. You will collaborate with nursing and social work teams to place volunteers appropriately and ensure ongoing supervision.

The role involves developing care plans, tracking volunteer hours, and reporting on activity and savings.

Qualifications

• Bachelors degree or equivalent combination of training and experience required.
• Experience in program development, management and clinical supervision preferred.
• Ability to relate to terminally ill patients/families and their particular problems.
• Excellent organizational, interpersonal, telephone, documentation and communication skills.
• Must possess the disposition to work harmoniously with a wide variety of people and staff as a multidisciplinary team member.

Responsibilities

• Recruit volunteers to perform administrative, direct patient care or pet therapy.
• Responsible for orientation and ongoing training and supervision of volunteers.
• Reviews appropriateness of volunteer involvement upon referral from nursing/social work personnel.
• Collaborate with Hospice Team to supervise volunteers and act as resource and liaison.
• Complete IDG care plans accurately and timely.
• Prepare monthly, quarterly and annual reports on volunteer hours and cost savings.
• Develop and maintain volunteer recruitment activity records; conduct interviews and arrange training.
• Coordinate an annual volunteer recognition event.
• Support volunteer retention through groups, calls, flyers, and one-on-one meetings.

Skills

Organizational skills

Interpersonal skills

Telephone skills

Documentation skills

Communication skills

Teamwork and collaboration

Education

Bachelor's degree or equivalent

Job description

Qualifications for the Hospice Volunteer Coordinator

• Bachelors degree or equivalent combination of training and experience required.
• - Experience in program development, management and clinical supervision preferred.
• - Ability to relate to terminally ill patients/families and their particular problems.
• - Excellent organizational, interpersonal, telephone, documentation and communication skills.
• - Must possess the disposition and personality to work harmoniously with a wide variety of people and all levels of staff and interact professionally as a member of a multidisciplinary team

Job Duties

• Recruit volunteers to perform administrative, direct patient care or pet therapy
• - Responsible for orientation and ongoing training and supervision of volunteers consistent with the duties and functions to be performed.
• - Reviews appropriateness of volunteer involvement upon referral from nursing/social work personnel. Places volunteers where appropriate.
• - With other members of the Hospice Team, provide supervision and serves as a resource and liaison for volunteers.
• - Completes IDG care plans accurately and timely.
• - Prepares monthly, quarterly and annual reports indicating percentage of volunteer hours provided to patients and the cost saving to hospice.
• - Develops and maintains on file volunteer recruitment activity. Recruits interviews, conducts orientation and arranges training for new volunteers sufficient to satisfy Medicare COP for hospice program.
• - Coordinates an annual volunteer recognition event.
• - Responsible for volunteer retention. This may include support groups, telephone calls, flyers, meeting with the volunteers on an individual basis.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person