Volunteer Coordinator

Community Servings; Boston (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Disability Insurance

Paid Vacation

Paid Holidays

Sick Time

Personal Time off

Flexible Spending Account

403(b) Retirement Plan

Dental Insurance

Life Insurance

Free daily community lunch

Free parking

Job summary

Community Servings in Jamaica Plain, MA, is seeking a Volunteer Coordinator to recruit, train, and supervise volunteers for meal preparation spaces, the community room, and offsite events. The role supports seasonal volunteering and ensures volunteers feel welcomed and heard across our sites in Jamaica Plain and Mansfield.

Primary duties include orientations, scheduling, and maintaining relationships with diverse volunteers; occasional travel to Mansfield may be required.

Qualifications

• Experience working with large groups, delegating tasks, and public speaking.
• Experience working with Salesforce preferred.
• Ability to speak multiple languages a plus.

Responsibilities

• Welcome volunteers and assign duties/tasks in collaboration with distribution center staff.
• Design and conduct daily volunteer orientations for groups and individuals.
• Enforce sanitation and safety policies, including administering first aid if needed.
• Engage with volunteer groups from start to finish, answering questions and providing support.

Skills

Volunteer coordination

Public speaking

Large groups management

multilingual language ability

Education

Bachelor's degree

Tools

Salesforce

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Summary

To support our mission, Community Servings works with dozens of volunteers each day to help prepare meals and participate in a variety of other activities which support our mission, all managed by the Volunteer Services department. This team is seeking a Volunteer Coordinator whose main role is to coordinate, train, and oversee the volunteers who work in our meal preparation spaces, community room, and occasionally offsite at special events. This role will be one of three Coordinators—who share responsibilities across our locations to schedule groups, plan around seasonal trends in volunteering, and ensure all volunteers feel welcomed, supported, and heard when they connect with Community Servings or walk through our doors.

This position is based primarily at our Jamaica Plain facility. Occasional travel to our second site in Mansfield, MA, may be required.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Welcome volunteers and assign duties/tasks in collaboration with distribution center staff, this could include tasks that are not in the main distribution center workspace.


• Design and conduct daily volunteer orientations to volunteer groups and individual volunteers.


• Enforce sanitation and safety policies, including administering appropriate first aid, if needed


• Engage with volunteer groups from start to finish, answering questions, providing support, and taking photos.

Recruitment and Coordination

• Recruit and retain individual and group volunteers by actively engaging in community events, fairs, and targeted marketing efforts .


• Represent Community Servings at community events in efforts to recruit new individual and group volunteers.


• Schedule and confirm individual and group volunteers and respond to volunteer inquiries in a timely manner for all Community Servings sites.


• Maintain and build relationships with our diverse base of volunteers from all backgrounds and with different abilities.


• Assist in the development of new, in-person, remote and virtual volunteer opportunities that are safe, fun and impactful for volunteers.


• Recruit volunteers for agency fundraisers and special events

Recognition

• Work collaboratively with the Manager of Volunteer Services to manage a system of ongoing appreciation and recognition for volunteers.


• Identify and nurture leadership abilities in volunteers.

Administrative

• Complete any necessary hours documentation that volunteers might need (DTA, community service, and other agency verification)


• Maintain accurate volunteer data and assist the Manager of Volunteer Services in agency volunteer reporting efforts.


• Complete incident reporting documentation for volunteers, as needed.


• Other duties as assigned by the Director of Programs and the Manager of Volunteer Services

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience working with large groups, delegating tasks, and public speaking


• Experience working with Salesforce preferred


• Ability to speak multiple languages a plus

Education/Experience

• Minimum of a Bachelor’s degree or at least 3 years’ experience in the area of volunteer or project management or equivalent combination of education and experience.

Supervisory Responsibilities

None

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the office work environment is usually quiet to moderate

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is routinely required to stand and walk.

We offer a complete benefits program including:

• Medical Insurance


• Short- and Long-Term Disability Insurance


• Paid Vacation, Holidays, Sick Time, and Personal Time off


• Flexible Spending account (Medical and Daycare)


• 403(b) Retirement Plan


• Free Dental Insurance


• Free Life Insurance


• Free daily community lunch


• Free parking

Community Servings knows that diversity drives excellence. We are a place where everyone is welcome. We celebrate, promote, and derive strength from a diversity of lived experiences. We actively seek and encourage an inclusive workforce .

Community Servings participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information. If E-Verify cannot confirm that you are authorized to work, Community Servings is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Community Servings can only use E-Verify once you have accepted a job offer and completed Form I-9.