SUMMARY
Responsible for providing guidance and support to the local account management team with the design, implementation and enrollment in voluntary benefits programs within a geographic area. Ensures the successful implementation of voluntary benefits programs for Alliant's Employee Benefits clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides guidance and support to local account management teams in designing, implementing and enrolling insureds in voluntary benefits programs.
- Gathers client needs and insured population details necessary for the request for proposal (RFP) and request for information (RFI) process.
- Responsible for the RFP and RFI process; prepares and submits RFP and RFI documents to multiple carriers, reviews RFP responses and recommendations.
- Works with carrier partners to quote voluntary benefits based on clients established or anticipated benefits administration platform.
- Partners with the account management team to present plan options and product recommendations to clients.
- Responsible for voluntary benefits program full implementation lifecycle; including developing communication collateral, eligibility data interfaces, and online carrier platform access for insureds.
- Assists account management team with addressing post-implementation escalated service issues related to the voluntary benefits program.
- Serves as resource to region on latest trends related to voluntary benefits programs.
- Pursues a program of personal, professional and career development.
- Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).
- Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
- Bachelor's Degree or equivalent combination of education and experience
- Three (3) or more years insurance agency or company experience in employee benefits
- Project management experience
- Sales, marketing experience
- Voluntary Benefits experience
- Valid Insurance License within 90 Days
SKILLS
- Basic insurance benefits knowledge necessary
- Proficient in Microsoft Office Suite
- Skill in completing assignments accurately and with attention to detail
- Superior communication and presentation skills
- Ability to be resourceful and adaptive in an evolving organization
- Ability to handle multiple tasks and priorities efficiently and with clear focus
- Ability to maintain effective working relationships with others
- Ability to maintain a strong work ethic and demonstrate a high level of initiative
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