Voice Network Engineer

Abacus Technology Corporation; Belleville (IL); On-site; USD 110,000 - 140,000; Full time

Job summary

Abacus Technology Corporation is seeking a Voice Network Engineer to provide tier 3 engineering and support for voice and communications networks at Scott AFB in Illinois. This is a full-time position.

Ideal candidates have 5+ years in VoIP/telecom engineering, a related Bachelor's degree, CCNP Collaborations, and hands-on experience with CUCM and Unity, plus a Top Secret clearance. The role requires interaction with diverse teams and maintenance of Cisco VOIP infrastructure.

Qualifications

• 5+ years experience in a VoIP or telecommunications engineering role.
• Bachelor's degree in a related field.
• CCNP Collaborations certified.
• Hands-on experience with Cisco CUCM and Cisco Unity.
• US citizenship and Top Secret clearance required.

Responsibilities

• Provide tier 3 engineering and support for voice and communications networks.
• Configure, patch, and enhance Cisco VoIP systems including Call Manager and Unity.
• Develop configurations for SIP-based connections with external voice systems.
• Work with Cisco tools and technologies to maintain network infrastructure.

Skills

VoIP engineering

Telecommunications

CUCM

Cisco Unity

SIP

Education

Bachelor's degree in a related field

CCNP Collaborations

Job description

Overview

Abacus Technology is seeking a Voice Network Engineer to provide infrastructure support of communications networks for an enterprise program at Scott AFB. This is a full-time position.

Responsibilities

• Provide tier 3 engineering and support for voice and communications networks.
• Configure, develop, patch, STIG, enhance, and add features to Cisco VoIP system to include Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence and Teleconference Bridges.
• Develop configurations and methods for Cisco Unified Border Elements, Session Border Controllers, and other network devices that use Session Initiated Protocol (SIP) to connect system to external voice systems.
• Develop configurations for SIP connections between the VoIP network and other customer networks including Asterik networks, Call Manager Express, SRST, and other Cisco VoIP networks.

Qualifications

5+ years experience in a VoIP or telecommunications engineering role. Bachelor's degree in a related field. Must be CCNP Collaborations certified. Hands-on experience with physical network infrastructure (switches, routers). Extensive experience with Cisco tools and technologies including Cisco Unified Call Manager (CUCM) and Unity. Experience with network implementation and maintenance. Able to demonstrate flexibility in adjusting to variable workload and job duties. Able to interact professionally with all levels of an organization. Must be a US citizen and hold a current Top Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled