Voice/data Technician

TEKsystems, Inc.; Ridgeland (MS); On-site; USD 10,000 - 60,000; Full time

Job summary

TEKsystems, Inc. is seeking an experienced VoIP technician to be responsible for the installation, testing, and troubleshooting of VoIP equipment. This fully onsite position in Ridgeland, MS, requires expertise in voice services and a commitment to quality customer support. The role includes maintaining corporate IP phone networks and troubleshooting with clients to ensure optimal network performance.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Qualifications

• Expert level experience with VoIP and TDM voice services.
• Proven ability to install and maintain voice and data equipment.
• Excellent problem-solving skills in customer service settings.

Responsibilities

• Install and maintain voice and data equipment in customer locations.
• Work with customers to resolve any troubles and maintain network integrity.
• Test new products and maintain current VoIP networks.

Skills

deployment

VoIP

Router

Access Ports

VLAN

configuration

Job description

Description

: Responsible for the installation, testing, turn up & trouble shooting of VoIP equipment and maintaining all databases associated with the VoIP product offerings. Maintain current network and equipment as well as design and implement new voice offerings. Be proficient in VOIP and TDM voice services.ESSENTIAL FUNCTIONS:1. Install and maintain voice and data equipment in customer locations.2. Maintain equipment used in VOIP network.3. Work closely with other technical personnel to maintain the network’s integrity.4. Work with customers to resolve any troubles and be proactive in trying to eliminate outages.5. Work with customers, vendors and other companies to test new products and maintain current network.6. Maintain corporate IP phone network.

Skills

deployment, Voip, Router, Access Ports, V Lan, configuration, Install Router, Install Phone

Top Skills Details

deployment,Voip,Router,Access Ports,V Lan,configuration

Additional Skills & Qualifications

• Being open minded and innovative• An unyielding commitment to quality• Being assertive, competitive and bold• A sense of urgency• Continuous improvement• Being resourceful, productive and efficient• Expressing energy, enthusiasm and joy in serving external and internal customers• An ownership mentality, behavior and accountability.

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $20.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Ridgeland,MS.

Application Deadline

This position is anticipated to close on Jul 1, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.