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Dun & Bradstreet, Inc. seeks a Customer Experience Program Manager to scale enterprise VoC programs and translate feedback into business decisions.
You will design listening programs, govern surveys, and deliver dashboards that enable action across cross-functional teams. Work with Go-to-Market, Product, Operations, Technology and Sales to integrate insights into operating models, track KPIs, and identify risks and opportunities.
Dun & Bradstreet, Inc. seeks a Customer Experience Program Manager to scale enterprise VoC programs and translate feedback into business decisions.
You will design listening programs, govern surveys, and deliver dashboards that enable action across cross-functional teams. Work with Go-to-Market, Product, Operations, Technology and Sales to integrate insights into operating models, track KPIs, and identify risks and opportunities.