VMI Solutions Specialist - OEM

MSC Industrial Direct Co.,Inc.; Wisconsin; On-site; USD 37,000 - 59,000; Full time

Job summary

MSC Industrial Direct Co.,Inc. is seeking a VMI Solution Specialist in Franksville, WI to serve as a liaison between customer order fulfillment and product movement.

You will manage inventory levels using handheld scanners, utilize barcode technology, and coordinate with internal/external stakeholders to ensure customer satisfaction. The role emphasizes engineering accuracy, proactive listening, and on-site implementation.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• CDL license with DOT physical required.
• Logistics experience required.
• Sales/Customer service experience required.
• Proficient in Outlook, Word and Excel.
• Basic math and writing skills required.
• Excellent follow-up and organizational skills.

Responsibilities

• Provide professional customer service at customer sites.
• Work with ERP Prophet 21 for inventory and data management.
• Understand bin fill systems and VMI operations.
• Communicate with internal and external stakeholders effectively.
• Maintain on-site inventory control at customer locations.
• Travel to customer sites as needed for implementations.
• Plan implementation programs and review satisfaction with customers.
• Identify and implement system improvements and efficiencies.
• Manage bin delivery processes to customer locations.
• Assist in planning for new bin fill accounts and on-site rollout.
• Participate in on-site implementations and project work.
• Ensure ISO compliance in daily operations.
• Attend periodic training sessions and cross-functional projects.
• Promote MSC culture and unity of purpose within the department.

Skills

Sales/Customer Service

CDL license with DOT

Logistics experience

Project Management

Outlook/Word/Excel

Basic math writing

Follow-up skills

Highly organized

Education

High School degree

Bachelor's degree (preferred)

Job description

BRIEF POSITION SUMMARY:

VMI Solution Specialist is a liaison between our customer's order fulfillment needs and our product movement. The VMI SS (Vendor Managed Inventory SS ) is responsible for the accurate management, maintenance and addition of customer product levels using handheld scanners which utilize barcode technology, at various customer facilities. This will require an exceptional listener with excellent time management, verbal communication and presentation skills. Integrity, vision, and dedication are essential for this role.

Requisition ID: 21721

Employment Type: Full Time

Job Category: Vending Management

Work Location: Franksville, WI (OEM BU)

DUTIES and RESPONSIBILITIES:

• Professional customer service
• Logical in thought process and diligent in implementation
• Use of or an understanding of the ERP operating system (Prophet 21)
• Knowledge of bin fill systems and VMI operations
• Ability to communicate to all internal and external stakeholders
• Maintain the quality and accuracy of VMI operations, with the common goal of putting the customer first
• Conduct according to the terms and conditions outlined in the Employee Handbook
• Meeting with customers to plan implementation programs and to review satisfaction levels.
• Working with customer to find system improvements & efficiencies
• Controlling the processes for bin delivery to customer's location
• Assisting in implementation planning and preparations for new bin fill accounts
• Participation and managing new program on site implementation
• On site inventory control at customer locations
• Driving to and from customer locations
• Occasional planned travel for training & on-site implementations
• Assist in the design of new technologies that meet the voice of the customer
• ISO Compliance
• Attend Periodic Training where applicable
• Participating in Cross Functional Special Projects
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.

EDUCATION and EXPERIENCE:

• High School degree or equivalent required.
• Bachelor's degree preferred.

SKILLS:

• Sales/Customer Service experience required.
• Current CDL license with DOT Physical required.
• Logistics experience required.
• Project Management experience required.
• Basic computer skills including Outlook, Word and Excel required.
• Basic math skills and writing skills required.
• Effective follow-up skills required.
• Highly organized required.

OTHER REQUIREMENTS:

• None.
• Compensation starting at $37,400.00 - $58,900.00 depending on candidate location and experience.
• The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
• This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Please note that MSC uses electronic monitoring and system logs in its workplace, including monitoring of Company-provided systems and collaboration tools, as permitted by applicable law.