VMI Route Specialist — Inventory & Customer Service

Industrial Supply; Chandler (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Industrial Supply is seeking a motivated Vendor Managed Inventory (VMI) Representative to support customers by managing inventory, replenishing stock, and maintaining vending solutions in the field.

You will visit customer locations on a regular route, monitor usage trends, and work closely with the sales team to seize opportunities for expanded services while delivering reliable, professional service.

Qualifications

• Excellent customer service and relationship-building skills.
• Strong organizational and time management abilities.
• Ability to work independently while effectively managing a daily route.
• Comfortable using computers, mobile technology, and inventory management systems.
• Strong communication and problem-solving skills.
• Self-motivated with the ability to prioritize multiple customer needs.
• Valid driver's license and a safe driving record.

Responsibilities

• Maintain a regular service route and visit assigned customer locations on schedule.
• Monitor and replenish customer inventory to maintain appropriate stock levels.
• Manage industrial vending machines and ensure products are stocked accurately and efficiently.
• Utilize Vendor Managed Inventory (VMI) systems to track inventory, replenish products, and monitor usage trends.
• Build strong relationships by serving as the primary contact for customers regarding VMI services.
• Collaborate with customers to understand their inventory needs and recommend solutions that improve efficiency.
• Work closely with the Sales Team to identify opportunities for additional products and expanded services.
• Support customer retention by delivering reliable, responsive, and professional service.
• Participate in customer business reviews and help identify opportunities for continuous improvement.
• Maintain company equipment and vehicles in a clean, safe, and professional condition.
• Assist teammates with account coverage and cross-training as needed.
• Consistently meet service expectations and contribute to branch and sales goals.

Skills

Customer service

Inventory management

Route operations

Account development

Organizational skills

Time management

Independent work

Communication skills

Tools

Inventory management software

Job description

Industrial Supply is seeking a motivated Vendor Managed Inventory (VMI) Representative to support customers by managing inventory, replenishing stock, and maintaining vending solutions in the field.

You will visit customer locations on a regular route, monitor usage trends, and work closely with the sales team to seize opportunities for expanded services while delivering reliable, professional service.