VMI Coordinator

Border States; Chantilly (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee-owned

Competitive benefits

Job summary

Border States, located in Chantilly, VA, seeks a VMI Coordinator to manage Vendor Managed Inventory programs for key customers. You will oversee VMI warehouses, ensure accurate SAP processes, and support pricing, inventory control, and delivery coordination.

You will work with cross-functional teams to maintain high service levels, handle orders, and drive improvements in inventory management and customer satisfaction. A two-year business/trade degree and SAP experience are preferred.

Qualifications

• Excellent interpersonal, written and verbal communication.
• Ability to plan and organize work effectively.
• Strong customer service skills with a proactive approach.
• English language proficiency required.

Responsibilities

• Coordinate the VMI program with a clear vision and defined processes.
• Collaborate with customers and branch on VMI program changes.
• Transition inventories and implement programs post-approval.
• Maintain and document VMI project communications and reports.
• Manage inventory levels and monitor VMI performance against goals.
• Support sales/marketing efforts and provide proactive customer service.

Skills

Interpersonal communication

Planning & organization

Customer service

English proficiency

Education

Two-year business/trade degree

Tools

SAP

Microsoft Office

SupplyTrax

Secura Stock

Job description

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee‑owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Chantilly, VA

Application Deadline: Posted Until Filled

Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

Job Summary

The VMI Coordinator coordinates the Vendor Managed Inventory (VMI) programs for Border States customers ensuring effective implementation and quality processes for unique, customer specific, services. Coordinates VMI Warehouse, job boxes, job trailers, and vending machines. Obtains orders, provides customers timely follow‑up on technical inquiries, maintains reports, actively participates in the marketing and sale of Border States’ products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Performs the appropriate SAP functions to ensure the warehouse and deliveries run efficiently and accurately. Coordinates activities associated with the inventory process.

Responsibilities

Essential Functions

• Coordinates the VMI program with a clear vision of the VMI concept.
• Coordinates with the customer and branch on all additions, changes, and deletions to the VMI programs.
• Upon proposal approval, works closely with our customers to transition inventories and implement programs.
• Ensures accurate communication, follow through, and documentation of VMI projects and processes using specific project management tools.
• Maintains minimum and maximum inventory levels.
• Monitors the overall quality of Border States’ VMI performance in serving key customer goals.
• Promotes and builds customer service through teamwork with Account Managers.
• Coordinates the VMI warehouses, job boxes, job trailers and vending machines.
• Responsible for the maintenance and safe operations of all VMI warehouse equipment and vehicles in accordance with Border States, our vendors, and/or any government standards.
• Performs the appropriate SAP functions to ensure the warehouse and deliveries run as efficiently and accurately as possible.
• Coordinates activities associated with our inventory process.
• Communicates with internal and external customers on orders, inventory, and deliveries, etc.
• Works closely with Border States’ sales and marketing staff to meet and exceed Branch sales and gross profit objectives.
• Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinating deliveries, and follow‑up on customer inquiries, as required.
• Provides timely follow‑up on customer technical inquiries and requests.
• Actively participates in the marketing and sale of Border States’ products and services.
• Consistently provides responsive, quality service to meet and exceed customer expectations.
• Provides input to Border States personnel on customer needs or concerns regarding pricing, inventory, products, competition, and procedures.
• Works closely with customer, branch, and corporate personnel to achieve successful results.
• Ensures order processes for standard orders and consignment processing.
• Inputs internal and external consignment field data and target quantities.
• Performs the duties of the Warehouse Associate.

Non‑essential Functions

• Responsible for the security and maintenance of the building and grounds of the VMI Warehouse, job boxes, job trailers, and vending machines, so the property is neat and safe within Border States and government standards.
• Establishes bar code set‑up and labeling for customer inventory.
• Creates customer labels.
• Develops recovery and cross‑reference of SAP data to customer material numbers and descriptions.
• Maintains Open Order Reports, Billing Block Reports, and other reports deemed necessary on a consistent basis.
• Other duties as assigned by supervisor or designate.

Qualifications

• Minimum of a two‑year business/trade degree or the equivalent in work experience.
• Minimum 2 years of prior warehouse distribution and/or city desk experience preferred.
• Good knowledge of electrical products or systems preferred.
• A valid driver's license may be required depending on job duties (e.g., travel, driving company vehicle, etc.). Applicants without a driver's license may still be considered.
• Prior experience operating a forklift is preferred.
• Ability to read, write, and speak in English required.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, SAP software, SupplyTrax and Secura Stock software preferred.

Skills and Abilities

• Excellent interpersonal, written and verbal communication, and reading skills.
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):

Occasionally 0‑33% Frequently 34‑66% Continuously 67‑100%

• Lift from Floor to Waist:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Occasionally
• Above Waist Lift:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Not at all
• Unilateral Carry:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• Bilateral Carry:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all

Physical Activity

• Sitting: Frequently
• Standing: Frequently
• Walking: Frequently
• Bending/Stooping: Occasionally
• Crawling: Occasionally
• Climbing/Walking Stairs: Occasionally
• Reaching: Frequently
• Crouching/Squatting: Occasionally
• Kneeling: Occasionally
• Balancing: Frequently
• Repetitive Motion: Occasionally
• Trunk Rotation: Occasionally
• Pushing/Pulling: Occasionally
• Handling: Continuously
• Fingering: Frequently
• Talking: Occasionally
• Driving (fork lift): Frequently
• Desk Work: Frequently
• Use of tools: Frequently
• Hearing: Continuously
• Exposure (adverse weather & temperature conditions): Frequently
• Travel: Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Equal Opportunity For All

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee‑owners and will always be an equal opportunity employer.

Pre‑Employment Screening

Employment may be contingent on the offered candidate successfully passing one or more of the following pre‑employment screenings:

• Criminal background check (required for all positions)
• Motor Vehicle Record (MVR) check (required for positions involving driving)
• Drug testing

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.