Logistics Support Representative - ATC

Border States; City of Pewaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k) Retirement Plan

Health, Dental and Vision Benefits

Paid Holidays

Paid Volunteer Time

Job summary

Border States is seeking a materials/planning professional to support material management at designated sites, coordinating and tracking projects from receiving to final delivery. The role emphasizes collaboration with internal and external stakeholders and adherence to safety and regulatory requirements.

The position requires a 4-year degree or equivalent experience, plus 2 years in customer service. Proficiency with Windows and MS Office is essential.

Qualifications

• 4-year degree in business, industrial distribution or related field or equivalent work experience.
• 2 years of customer service or related work experience.
• Strong working knowledge of PC for Windows and Microsoft Office.

Responsibilities

• Provides material planning, coordination, and tracking for multiple concurrent projects.
• Supports material management functions at designated work sites to meet customer’s project needs.
• Acts as a single point of contact for material planning, coordination and tracking including receiving, visual inspection and overall material project coordination.
• Coordinates and communicates with internal and external stakeholders about project material schedules and status including delivery, receipt and non-conformance.
• Coordinates and reports value added services and special programs for strategic business relationship customers.
• Stays current with company, state and federal regulations.
• Maintains a clean and safe driving record.
• Adheres to all safety protocols and training requirements.
• Assists with documenting Total Customer Cost Management (TCCM) savings scorecards for the services performed.
• Assists with logistics coordination and delivery communications with warehouse, drivers, contractors and customer.
• Assists with quality assurance and on time delivery processes.
• Assists with process development and documentation of value-added services.

Skills

Customer service

Attention to detail

Planning and organizing

Communication

Education

Bachelors degree in business/industrial distribution or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

PowerPoint

Job description

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee‑owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Pewaukee, WI

Application Deadline: until filled.

Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

Job Summary

Supports material management functions at designated work sites to meet our customer’s project needs. Acts as a single‑point-of-contact providing material planning, coordination and tracking including receiving, visual inspection and overall material project coordination between internal and external stakeholders.

Responsibilities

Essential Functions

• Provides material planning, coordination, and tracking for multiple concurrent projects.
• Supports material management functions at designated work sites to meet customer’s project needs.
• Acts as a single point of contact providing material planning, coordination and tracking including receiving, visual inspection and overall material project coordination.
• Coordinates and communicates with internal and external stakeholders project material schedules and status including delivery, receipt and non‑conformance.
• Coordinates and reports value added services and special programs for strategic business relationship customers.
• Stays current with company, state and federal regulations.
• Maintains a clean and safe driving record.
• Adheres to all safety protocols and training requirements.

Non-essential Functions

• Assists with documenting Total Customer Cost Management (TCCM) savings scorecards for the services performed.
• Assists with logistics coordination and delivery communications with BSE warehouse, drivers, contractors and customer.
• Assists with quality assurance and on time delivery processes.
• Assists with process development and documentation of BSE’s value‑added services.

Qualifications

• 4‑year business, industrial distribution or related degree or the equivalent in work experience.
• Two years of prior customer service or other related work experience with knowledge of business processes and procedures.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint).

Skills and Abilities

• High degree of accuracy and attention to detail.
• Ability to effectively plan, prioritize and organize.
• Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):

• Lift from Floor to Waist:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101 + lbs. - Not at all
• Above Waist Lift:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• Unilateral Carry:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• Bilateral Carry:
  • < 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Frequently
• Standing (for sustained periods of time) - Occasionally
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/Stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Occasionally
• Reaching (extending arms in any direction) - Continuously
• Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Frequently
• Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
• Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Handling (applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently
• Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally
• Driving (the control and operation of a forklift) - Continuously
• Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Frequently
• Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
• Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Frequently
• Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Benefits

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more!
• Border States provides bonuses to their employee‑owners upon the achievement of branch and company goals.

Equal Opportunity For All

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee‑owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre‑employment screenings:

• Criminal background check (required for all positions)
• Motor Vehicle Record (MVR) check (required for positions involving driving)
• Drug testing

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.