Vitamin/Body Care Assistant

Natural Grocers Good4U; Salem (OR); On-site; Full time

Job summary

Natural Grocers is seeking a Vitamin/Body Care Assistant to support the operations of the vitamin and body care departments. This role focuses on providing exceptional customer service, managing inventory, and assisting department managers in achieving profitability. Ideal candidates will have experience in retail, particularly in vitamins and supplements, and possess strong organizational skills. Full-time employees enjoy a range of benefits including medical insurance, paid time off, and opportunities for advancement.

Benefits

Birthday Bonus Pay

Vitamin Bucks (up to $2,080 earned as store credit annually)

Paid Time Off (sick days and vacation)

Health and Wellness Program

Employee Assistance Program (EAP)

Qualifications

• 1 year of experience in grocery or retail environment preferred.
• 1 year of supervisory experience preferred.
• Ability to pass food safety training courses.

Responsibilities

• Providing world-class customer service and a positive customer experience.
• Assisting department managers with ordering and maintaining inventory levels.
• Training and monitoring department personnel.

Skills

Customer Service

Organization

Attention to Detail

Ability to Follow Directions

Education

High School diploma, GED, or equivalent

Tools

MS Word

Excel

Outlook

SAP

Job description

Salary Range: USD $17.00/Hr.

Overview

The Job in a Nutshell:

The Vitamin/Body Care Assistant is responsible for assisting the Vitamin and Body Care Managers in the successful operation and profitability of the vitamin and body care departments.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

05/28/2025

Responsibilities

• Providing world-class customer service and a positive customer experience as the top priority daily.
• Exemplifying integrity, responsibility, and excellence while adhering to all policies.
• Creating inviting, full, and shopable departments.
• Assisting department managers with ordering, maintaining accurate inventory levels, managing margins, driving sales, and overall department profitability, including minimizing shrink and maximizing effective purchasing.
• Ensuring all in-stock products meet company standards.
• Offering and following up on special orders.
• Merchandising shelves, endcaps, and dynamic displays.
• Participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock activities.
• Training and monitoring department personnel, including task assignment and follow-up.
• Conducting active and passive demos.
• Addressing performance issues within the department in collaboration with managers.
• Supporting store opening and closing activities, including Daily Sales Reports (DSR), cash handling, and cashier closeout responsibilities.
• Handling register functions, including backup cashiering, managing customer returns, addressing complaints, and covering register shifts, including breaks.
• Maintaining customer and employee safety and security.
• Answering customer questions per company standards, including the use of health supportive statements and nutritional support.
• Continuously increasing product knowledge.
• Using SAP, inventory management software, email, and other IS programs as needed.
• Working a schedule based on store needs, including evenings, weekends, and holidays. The position requires working five days, 40 hours per week, and attending mandatory store meetings.
• This position has limited Manager on Duty responsibilities but is not intended to be the overall Manager on Duty for the store.

All employees are expected to be "hands-on" and do whatever it takes to get the job done and help the company thrive.

Qualifications

• High School diploma, GED, or equivalent preferred.
• 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
• 1 year of supervisory experience preferred.
• 1 year of experience in vitamins/supplements preferred.
• Ability to pass food safety training courses and/or certifications as required by law, maintaining compliance and up-to-date certifications.
• Ability to manage changing priorities and stay focused.
• A sense of urgency in task completion.
• Excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to follow directions and complete tasks.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

This job description is not an employment contract and is subject to change. Employees are expected to accomplish all tasks assigned by their Manager or other Store Support Center managers, even if not listed here.

Benefits Overview

All Crew Members

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 holidays (stores closed)
• Paid Time Off (sick days and vacation) that increases with tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• Power Program (customer appreciation and rewards)
• Regular, scheduled pay increases
• Advancement and career development opportunities
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week)

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (via short-term disability insurance)
• Company-paid Short-Term Disability Insurance
• Company-paid Life Insurance
• Voluntary benefits including hospital indemnity, accident insurance, long-term disability, and term life insurance
• Retirement Savings Plan (401k) with company match
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with company match

Diversity Statement

We believe in empowering all people to experience health and wellbeing. We honor diversity and cultivate inclusion in every aspect of our organization, embracing differences in gender, race, ethnicity, sexual orientation, religion, abilities, age, cultural backgrounds, thoughts, and ideas. We are committed to creating an inclusive environment where everyone can thrive.

Physical Capabilities and Environmental Demands

Physical Requirements include lifting, pushing, pulling, walking, standing, and reaching, with specific weight capacities and frequencies detailed.

Environmental Requirements include working with tools, dust, fumes, noise, temperature variations, and other conditions, with specific details provided.