Vital Statistics Clerk

Douglas County (NE); Nebraska; On-site; USD 35,000 - 48,000; Full time

Job summary

Douglas County (NE) is seeking a detail-oriented Records Clerk to process birth and death information, create official records, and assist the public with certified copies. You will file records, collect fees, verify information, and amend records as needed, while maintaining accurate data and inventory in a busy county office.

The role requires a high school diploma or equivalent, plus about two years of related clerical experience and a typing speed of 25 wpm.

Qualifications

• Two years of related clerical experience required.
• Must type twenty-five (25) net words per minute.
• Education/training beyond high school may be substituted for work experience on a year-for-year basis.

Responsibilities

• Receive and process information from physicians, hospitals, morticians, etc., to create official records of births and deaths in Douglas County.
• Establish and maintain effective working relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public.
• File birth/death records according to established procedures.
• Assist customers with certified copies of birth/death records.
• Issue certificates to qualifying individuals; accept and process required fees.
• Review and verify evidence submitted for amendment or correction to official records.
• Verify any incomplete or questionable information with proper authority to ensure accuracy of records.
• Amend or correct records when appropriate.
• Type letters, forms, reports, statistical data and other correspondence as directed.
• Process incoming mail.
• Collect and process fees, balance daily receipts, and forward for deposit.
• Maintain an adequate inventory and order office supplies.
• Request repair service for office equipment.
• Participate in public health emergency response training and respond as directed in a public health emergency.
• Serve on inter-departmental or community committees, as directed.
• Collaborate with community agencies regarding public health preparedness, as assigned.
• Respond to questions within scope of knowledge and refer others to supervisor.
• Report to work with regular, predictable, and consistent attendance.
• Perform other related duties as assigned.

Skills

Clerical experience

Typing 25 wpm

Education

High school diploma or equivalent

Job description

Responsibilities

• Receive and process information from various sources (e.g., physicians, hospitals, morticians, etc.) of births and deaths in Douglas County to create official records of each occurrence.
• Establish and maintain effective working relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public.
• File birth/death records according to established procedures.
• Assist customers with certified copies of birth/death records.
• Issue certificates to qualifying individuals; accept and process required fees.
• Review and verify evidence submitted for amendment or correction to official records.
• Verify any incomplete or questionable information with proper authority to ensure accuracy of records.
• Amend or correct records when appropriate.
• Type letters, forms, reports, statistical data and other correspondence as directed.
• Process incoming mail.
• Collect and process fees, balance daily receipts, and forward for deposit.
• Maintain an adequate inventory and order office supplies.
• Request repair service for office equipment.
• Participate in public health emergency response training and respond as directed in a public health emergency.
• Serve on inter-departmental or community committees, as directed.
• Collaborate with community agencies regarding public health preparedness, as assigned.
• Respond to questions within scope of knowledge and refer others to supervisor.
• Report to work with regular, predictable, and consistent attendance.
• Perform other related duties as assigned.

Requirements

• High school graduation or the equivalent required.
• Two (2) years of related clerical experience required*.
• Must type twenty-five (25) net words per minute.
• * Approved, education/training beyond high school may be substituted for work experience requirements on a year-for-year basis.

Physical Demands

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is generally performed indoors in an office setting. Noise level is usually moderate. Hours of work are generally standard day-shift hours however work hours may occasionally include weekend, emergency call-in and overtime hours. Incumbents may encounter uncooperative or irate persons while performing duties.
• Work requires some physical activity, including extended periods of sitting and standing, frequent walking, and occasional balancing, kneeling, bending, and reaching. Work also requires the ability to frequently lift and carry supplies, equipment and documents weighing up to 10 pounds, and occasionally up to 35 pounds.
• Required sensory abilities include vision, hearing and touch. Visual abilities, correctable to normal ranges, include close, distance and color vision, depth perception, and the ability to adjust focus. Communication abilities include the ability to talk and hear within normal ranges. Incumbent must possess the hand-eye coordination and manual dexterity necessary to operate computers and other equipment.