Visual Merchandising Team Lead — Campus Store

Follett Corporation; University Park (TX); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

Voluntary Insurance plans

401k + 100% company match (up to 4%)

80 hours vacation + sick days

10 paid company holidays

Quarterly Bonus Plan

Job summary

Follett Corporation in University Park, TX, is seeking a Department Manager General Merchandise to lead the large-store General Merchandise department. You will supervise staff, coordinate promotions with Home Office, assist customers, and ensure profitable store operations within Follett policies and standards.

The role requires strong leadership, 3–5 years in retail supervision, and a Bachelor’s degree or equivalent; a computer-literate, service‑most approach is essential for success in our

Qualifications

• 3-5 years of relevant experience.
• Bachelor's degree or equivalent.
• 3-5 years of retail supervisory experience; computer literacy.
• Strong communication skills (verbal and written) are required.
• Previous supervisory/management experience is required.
• General computer skills.

Responsibilities

• Supervises department employees, assigns and evaluates work, interviews, hires, and trains new staff.
• Oversees RTV receiving and scanning processes.
• Assists customers in finding products.
• Manages special order functions and notifies customers.
• Develops a Hassle Free customer service culture with solution-based selling.
• Partners for promotional events with store staff and campus organizations.
• Conducts daily store walkthroughs to ensure stock levels and service quality.
• Manages merchandise display from stockroom to sales floor; liaises with Planner.
• Executes markups/markdowns; analyzes financial reports; processes POs and invoices.
• Partners with Store Manager to execute promotions and inventory planning.
• May perform website maintenance and ensure price accuracy and availability.
• Responds to questions from students, faculty, staff, alumni; resolves escalated issues if needed.
• May open or close the store.
• Performs other related duties.

Skills

Strong communication skills

Retail supervisory experience

Education

Bachelor's degree or equivalent

Job description

Follett Corporation in University Park, TX, is seeking a Department Manager General Merchandise to lead the large-store General Merchandise department. You will supervise staff, coordinate promotions with Home Office, assist customers, and ensure profitable store operations within Follett policies and standards.

The role requires strong leadership, 3–5 years in retail supervision, and a Bachelor’s degree or equivalent; a computer-literate, service‑most approach is essential for success in our