Visual Merchandising Manager

Jobtailor; Santa Clara (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Jobtailor in Santa Clara, CA is seeking an experienced Store Visual Merchandising Leader to elevate the customer experience and drive sales through compelling product presentation.

You will mentor the team, partner with leadership, plan floor layouts, manage merchandising standards, and foster an inclusive environment while delivering measurable financial results.

Qualifications

• 3+ years store visual merchandising and leadership experience.
• Strong merchant skills and a history of delivering financial results.
• Experience with floor planning.
• Proven record of developing great talent.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsibilities

• Mentor the team to provide a frictionless customer experience and drive omni-channel services.
• Partner with store leadership in managing product flow and visual execution to meet sales goals.
• Develop teams’ product knowledge to appeal to local customers and maintain merchandising standards.
• Manage the visual direction from planning through execution within budgets and timelines.
• Assess store business and identify merchant opportunities in product placement and stock levels.

Skills

visual merchandising

store leadership

merchant skills

floor planning

talent development

flexible hours

Job description

• Partners with store leadership in managing product flow and visual execution while empowering the team to prioritize the customer
• Takes a forward-thinking approach to the customer experience, in-store marketing, merchandising, and fostering a creative community to drive sales and create a compelling store environment
• Mentors the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectations
• Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives
• Sets clear objectives and expectations by coaching team members on analysis of business related to visual presentation to achieve department sales goals
• Supports the Store Brand Leader in identifying and onboarding external talent; invests in internal employee engagement to retain a diverse team and fuel internal growth
• Utilizes brand resources to teach standards of product flow and merchandising; develops teams’ product knowledge to appeal to the local customer
• Manages the visual direction from planning through execution to meet Company expectations, budgets, and timeline while strategizing according to individual store characteristics
• Assesses store business using Company reporting tools to identify merchant opportunities within product placement, outfitting, and stock levels
• Plans and owns an effective shipment process utilizing reporting and business analysis to maximize new product placement on the floor and in back of house; creates strategies for replenishment and recovery of sell-through and markdowns
• Contributes to a customer-first philosophy flexing schedule to the needs of the business and supporting operations and zone coverage as needed
• Provides global product and visual feedback to Store Manager and District Manager; submits store environment photos to highlight merchandising and display updates
• Checks in with leadership to maintain communication and ensure completion of store directives and projects
• Embraces a culture of development by protecting time with direct reports and consistently delivering feedback for individual personal growth and succession planning
• Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities

Requirements

• 3+ years store visual merchandising and leadership experience
• Strong merchant skills and a history of delivering financial results
• Experience with floor planning
• Proven record of developing great talent
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Hard Skills

• visual merchandising
• floor planning
• business analysis
• product flow
• merchandising standards
• customer experience
• sales strategy
• inventory management
• product knowledge
• shipment process

Soft Skills

• leadership
• mentoring
• communication
• team building
• customer-first philosophy
• flexibility
• coaching
• inclusive environment
• feedback delivery
• employee engagement