Visual Merchandiser & Trend Coach

H&M; Santa Clara (CA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Employee discount

Comprehensive benefits

401K matching program

Paid time off and parental leave

Job summary

H&M is seeking a Visual Merchandiser in Santa Clara, CA, to implement visual standards and drive commercial excellence. You will curate visuals, educate the store team on trends, and support campaigns and stock allocation to enhance the customer experience.

Strong collaboration with Store Management and Area Visual Manager is essential to align with brand guidelines. The role emphasizes coaching, trend awareness, and execution of visual and commercial standards across the store to maximize sales

Qualifications

• Strong visual and commercial presentation skills.
• Ability to coach and develop store teams.
• Experience with omni-channel customer experience and brand standards.

Responsibilities

• Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct).
• Representing yourself and the H&M Brand positively during customer interactions (Direct).
• Organize and plan workload according to store activation plan with Store Management and Area Visual Manager.
• Launch and maintain the latest global campaigns and sale activities on time according to Brand Standards.
• Ensure good garment care, stock levels, and input on allocation to Store Management and Area teams.
• Perform KPI-based sales follow-up and identify visual & commercial opportunities with Store Management.
• Create actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions.
• Follow all procedures, best practices for OMNI services, operational routines, and legal requirements across the store.

Skills

Visual merchandising

Team leadership

Communication

Fashion trend awareness

Job description

H&M is seeking a Visual Merchandiser in Santa Clara, CA, to implement visual standards and drive commercial excellence. You will curate visuals, educate the store team on trends, and support campaigns and stock allocation to enhance the customer experience.

Strong collaboration with Store Management and Area Visual Manager is essential to align with brand guidelines. The role emphasizes coaching, trend awareness, and execution of visual and commercial standards across the store to maximize sales