Visual Merchandiser (Harry Potter New York)

Warner Bros. Discovery; New York (NY); On-site; USD 45,500 - 84,500; Full time

Benefits offered by this job

Health insurance

Wellness programs

Paid holidays

Job summary

A major media company is seeking a Visual Merchandiser for the Harry Potter Shop in New York. You will focus on creating engaging and high-quality visual displays that reflect the brand's identity and enhance the customer experience. This role involves daily execution of merchandising standards, collaboration with leadership on commercial strategies, and maintaining product presentation. Candidates should have a strong visual storytelling ability and retail merchandising experience. Flexible work hours are expected, including weekends.

Qualifications

• 3 years of visual merchandising experience in retail, preferably with themed or experiential stores.
• Strong eye for composition, color, and product styling.
• Ability to lift and handle fixtures or equipment as needed.

Responsibilities

• Execute all visual merchandising in-store, including product placement.
• Maintain high presentation standards across all visual areas.
• Monitor product performance and collaborate with leadership.

Skills

Visual storytelling

Product styling

Retail merchandising

Microsoft Office

Adobe Creative Suite

Job description

Overview

Welcome to Warner Bros. Discovery. The Visual Merchandiser role focuses on elevating in-store presentation at Harry Potter Shop New York and delivering story-driven, high-quality visual experiences. As one of two store Visual Merchandisers, you will bring brand concepts to life through detailed two- and three-dimensional displays, consistent styling, and thoughtful product placement that enhances guest engagement and commercial results. This role reports to the Visual Merchandising Manager and is supported by the Senior Visual Merchandiser. You will take ownership of day-to-day visual execution within the store, interpret global guidelines, and maintain the highest standards of the brand. This position combines creativity, skilled craft, and commercial understanding for a premium brand and contributes to store performance and guest experience.

To help your consideration for this role, please attach a portfolio or examples of your work. If your portfolio is web-based, embed the link in a PDF copy of your resume and attach it with the application.

Key Responsibilities

• Visual Execution
  • Execute all visual merchandising in Harry Potter Shop New York, including product placement through planogram designs, using display guidelines.
  • Design visually engaging product stories that reflect the Harry Potter brand identity and enhance the guest experience, utilizing data to inform commercial decisions.
  • Routinely refresh shop floor mannequins, table displays, wall bays, and feature areas following provided visual direction in response to product sales.
  • Maintain high presentation standards across the store including fixtures, props, signage, and product flow.
  • Design and implement displays, select props and lighting, and create planograms.
  • Identify needs for in-store graphics, POS, and signage, designing and copywriting in line with current brand guidelines.
• Operations
  • Conduct daily walkthroughs of the shop floor to ensure brand standards are maintained and identify opportunities for refresh or improvement.
  • Uphold cleanliness and safety standards for all visual areas including fixtures, props, displays, and back-of-house storage.
  • Reset floor displays based on stock availability, density needs, and daily sales insights.
  • Maintain safety by following guidelines and PPE requirements for all tasks.
• Commercial
  • Monitor product performance and collaborate with leadership on commercial priorities such as top sellers, slow-moving inventory, weekly category shifts, and zero-sales reports.
  • Reset floor displays based on stock availability, density needs, and daily sales insights.
  • Oversee low- and out-of-stock merchandise categories.
  • Maintain acceptable parameters in visual setup spend.
• Collaboration & Projects
  • Lead store seasonal refreshes, holiday activations, layout updates, and major changeovers.
  • Take ownership for elements of window execution from concept to delivery.
  • Contribute ideas while ensuring precise execution of approved direction.
  • Management reserves the right to add or change duties and requirements at any time.

Qualifications and Competencies

• 3 years of visual merchandising and store presentation experience in retail, with themed or experiential retail preferred.
• Strong eye for visual storytelling, composition, color, and product styling with demonstrable examples.
• Ability to interpret and execute visual direction with precision.
• Solid understanding of retail merchandising fundamentals including product flow, zoning, and fixture use.
• Ability to work independently and as part of a small team.
• Ability to lift, move, and handle fixtures or equipment as required for display setups; comfortable working on a ladder.
• Proficiency in Microsoft Office and Adobe Creative Suite (Illustrator, Photoshop, InDesign, SketchUp).
• Craftsmanship to create and install two- and three-dimensional work; experience with building, drafting, and using crafting tools and Cricut machine.
• Experience with paints and vinyl for decal applications.

Work Pattern

• Up to 40 hours per week, with 8-hour shifts and one to two working weekends per month on a rotating basis.
• Based in-store at Harry Potter Shop New York.
• Flexible to meet business needs, including early mornings, overnight shifts, and in-store launches during holiday seasons.

How We Get Things Done

Our guiding principles guide how we operate and get things done. More details are available at www.wbd.com/guiding-principles/ and may be discussed during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery is an equal opportunity employer. We consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, citizenship status, military status, protected veteran status, or any other category protected by law.

If you are a qualified candidate with a disability and require adjustments or accommodations during the application or recruitment process, please visit our accessibility page for instructions to submit your request.

In compliance with local law, compensation information is disclosed where required. Base pay is listed as a range and includes other compensation components. Pay Range: $45,500.00 - $84,500.00 per year. Additional rewards may include bonuses, incentives, and program-specific awards. Warner Bros. Discovery offers benefits such as health insurance, wellness programs, life and disability insurance, retirement savings, paid holidays, sick time, and vacation.