Visual Merchandiser

SeaWorld Parks & Entertainment; San Antonio (TX); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events and freebies

Job summary

SeaWorld Parks & Entertainment is seeking Ambassadors to support our Merchandise teams with dynamic visual displays and guest engagement. You will help design and set up displays, install fixtures and props, and ensure displays stay fresh and on-brand across locations.

You’ll interact with guests, answer questions, upsell merchandise, and maintain accurate pricing and inventory while following safety and loss-prevention procedures. This role requires physical activity and flexible shifts.

Qualifications

• 3 years of visual merchandising experience.
• Valid state driver’s license and ability to obtain a company license.
• Basic carpentry skills including painting, basic building and repairs, fixture and prop assembly.
• Knowledge of fixtures and signage to support brand messaging and profitability.
• Strong written and verbal communication skills.
• Ability to stand for the entire shift, lift up to 60 pounds, and work indoors/outdoors in all weather.

Responsibilities

• Assist in satisfying the visual display needs of all Merchandise units.
• Implement plans for creating visual displays using carpentry and craftsman skills.
• Deliver and install display fixtures, displays, or props at Merchandise locations.
• Maintain displays including overhead displays, display cases, windows, and feature displays.
• Assist with remerchandising per corporate and department standards.
• Provide exceptional guest service by greeting guests and answering questions.
• Assist guests with product information and upsell merchandise.
• Ensure merchandise is properly priced and counted in inventories.
• Perform stock duties and keep counters and displays clean and orderly.
• Follow loss prevention procedures and work with leadership on inventory needs.

Skills

Visual merchandising

Driver's license

Carpentry basics

Communication skills

Guest service

Stand/walk long shifts

Lifting to 60 lbs

Independent work

Planogram execution

Inventory awareness

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard‑working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What You Get To Do

• Assist in satisfying the visual display needs of all Merchandise business units
• Implement plans for creating visual displays, utilizing carpenter and craftsman skills
• Deliver and install any display fixtures, displays, or props as needed at Merchandise locations
• Maintain the visual displays to include overhead displays, display cases and windows, feature and outside displays throughout the Merchandise locations
• Assist at store sets and remerchandising per corporate and department merchandising standards
• Provide exceptional guest service by greeting and interacting with guests, answering questions and resolving guest issues
• Assist guests with product information with a focus on up-selling merchandise and increasing sales
• Ensure that all merchandise is properly and accurately price marked
• Take regular and special inventory counts, in an accurate and timely manner, as needed
• Make a continuing and diligent effort to minimize the loss of company property and/or merchandise due to internal or external damage or theft
• Monitor merchandise levels, notify leadership of inventory needs throughout day and participate in physical inventory
• Follow department loss prevention procedures
• Perform stock duties and maintain merchandise counters and displays in a clean, neat, and orderly manner
• Keep all assigned areas clean, including emptying trash, sweeping, mopping, and dusting
• Perform other duties as assigned

What It Takes To Succeed

• 3 years of visual merchandising experience
• Valid state driver’s license and be able to obtain a company driver’s license
• Basic carpentry skills to include painting, basic building and repairs, fixture and prop assembly
• Visual merchandising skills to include:
• Knowledge of fixtures and signage requirements to ensure brand messaging while ensuring maximum profitability
• Successful implementation and execution of seasonal and specific planograms
• Inventory management
• Ability to climb
• Strong written and verbal communication skills
• Ability to provide exceptional guest service
• Ability to complete and pass all training for Merchandise department
• Ability to stand for entire shift
• Ability to lift up to 60 pounds
• Ability to push/pull up to 60 pounds
• Ability to work independently with little to no supervision
• Comfortable with completing all cleaning duties, including use of cleaning chemicals
• Ability to work indoors and outdoors in all weather conditions
• Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays

Perks of the Position

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.