Visual Merchandiser

Mediabistro; Jersey City (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading company as a Visual Merchandiser, where you'll enhance customer experiences through effective visual merchandising and styling. Your role will involve coaching the store team, executing visual standards, and ensuring a consistent brand representation. If you have a passion for fashion and customer service, this dynamic position offers the opportunity to thrive in a fast-paced environment.

Qualifications

• Experience in visual merchandising and customer service.
• Ability to coach and develop team members.

Responsibilities

• Implement visual standards and commercial excellence.
• Organize workload according to store activation plan.
• Launch global campaigns and maintain store layout.

Skills

Customer Service

Visual Merchandising

Trend Awareness

Job description

About the Role

As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill, and develop the store team to contribute to a great customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities:

1. Customer Sales & Profit
2. Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct).
3. Represent yourself and the H&M Brand positively during customer interactions (Direct).
4. Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager.
5. Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards.
6. Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams.
7. Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team.
8. Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team.
9. Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team.

Additional responsibilities include keeping up-to-date with fashion trends, coaching and developing store teams, executing visual & commercial styling, maintaining store layout and visual standards, and ensuring store safety and organization.