Visual Information Specialist

Customs and Border Protection; New York (NY); On-site; USD 105,000 - 137,000; Full time

Job summary

Customs and Border Protection, part of the Department of Homeland Security, seeks a Visual Information Specialist in the New York Field Office to design and deliver web and print materials and advise on communications policies. You will lead the creation of informational content and campaigns for recruitment and public awareness, applying DHS/CBP visual standards.

The role spans advising port managers, designing materials, and employing advanced visual information technologies to communicate CBP

Responsibilities

• Advising and consulting with port managers and field office staff on developing and implementing integrated communications/media policies and programs.
• Conceptualizing, designing, and overseeing production of CBP informational materials for the Web and print using DHS/CBP guidelines.
• Developing new methods of conveying messages regarding CBP initiatives, policies, and procedures via visual information technologies.

Job description

• Hiring Agency: Customs and Border Protection
• Department: Department of Homeland Security

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, New York Field Office, Communications Management Office, located in New York, NY. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise in visual design and presentation. This position starts at a salary of $105,481.00 (GS-12, Step 1) to $137,128.00 (GS-12, Step 10). In this Visual Information Specialist position, you will become a key team member of Homeland Security professionals creating websites and promotional material for recruiting purposes.

Typical work assignments include: Advising and consulting with the port managers, and field office staff on developing and implementing integrated communications/media policies and programs Conceptualizing, designing, and overseeing the production of CBP informational materials for the Web and print using DHS/CBP creative guidelines Developing new methods of conveying messages regarding CBP initiatives, policies, and procedures by employing state-of-the-art visual information technologies Performing research to locate images suitable for inclusion in various visual products GS Salary: Visit this link to view the locality pay tables by geographic area.

If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity.

Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $105481 – $137128/yr.

What is the application deadline?

Applications close on 2026-10-08.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government