Visual Commercial

ZARA; Boston (MA); On-site; USD 55,000 - 74,000; Full time

Benefits offered by this job

25% discount

Benefit package with discounts

Job summary

Zara USA, Inc. is seeking a Visual Commercial to execute the store’s commercial strategy while maintaining an attractive image aligned with the client. You will learn about products, fashion trends and competitors in the local retail market and translate brand personality into the in-store experience.

You will lead store merchandising, train the team, ensure high customer experience, optimize space, and collaborate with the Department Manager to identify talent and develop the sales team.

Qualifications

• Interest in products, fashion trends and competitors in local retail market.
• Ability to convey brand personality and attract customers.
• Responsible for store image and layout adaptation to customer profile.
• Collaborate with Department Manager to identify talent and develop potential talent.

Responsibilities

• Follow and execute all the commercial strategies set by the company.
• Review news, determine locations and mark store/warehouse rotations.
• Execute best match between store space and product.
• Support product replenishment and stockroom capacity.
• Analyze product (shortcomings, competition and trends) to drive actions and improve results.
• Conduct commercial analysis to implement actions that boost sales (Retail, Business Map, product reports, Teams).
• Ensure high level customer experience by maintaining merchandising standards.
• Maintain continuous communication with supervisor and store teams (Managers, Experts, Specialists).
• Train the team in commerciality and retail concepts.
• Assist department to develop the store's sales team.
• Ensure compliance with occupational safety regulations.
• Perform other store tasks as needed for a seamless customer experience.
• Support approval/processing of returns and transactions as needed.
• Act as a leader in the store to support the team.

Skills

Merchandising

Customer experience

Team leadership

Training & development

Job description

Zara offers the latest fashion trends for all. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person.

Purpose

As a Visual Commercial you will primarily be responsible for executing the commercial strategy while maintaining an attractive image adapted to the client. You are interested in and learn about products, fashion trends and competitors in the local retail market. You have the ability to show the brand's personality and attract the customer's vision, through analysis and merchandising. Additionally, you will be responsible for the general image of your store and adaptation of the layout according to the customer profile. Works closely with the Department Manager to identify and develop potential talent.

Key Responsibilities:

• Follow and execute all the commercial strategies set by the company.
• You review the news, give locations and mark store/warehouse rotations.
• You are responsible for executing the best match between the store space and the product.
• Support product replenishment and capacity in stockroom.
• Analysis of the product (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.
• Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).
• Ensure high level customer experience by maintaining merchandising standards.
• Continuous communication and feedback with your supervisor (Section Manager) and all teams within the store (managers, experts, specialists).
• You continuously train the team in commerciality
• You assist the department to develop the store's sales team.
• You are responsible for compliance with occupational risk prevention, health and safety regulations.
• Supporting tasks throughout the store as needed for a seamless customer experience.
• Supports for approval or authorization of returns and will support transactions as needed
• Act as a leader in the store to support the team

What we offer:

In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts.

Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more!

Annual compensation range:

$55,000 - $74,000 +discretionary bonus

* Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws.

Zara USA, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.