Visitor Services Clerk

International Association of Operative Millers (IAOM); Libertyville (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

Dunn Museum is seeking a Visitor Services Clerk to handle front desk operations, store retail, and visitor services. You will greet the public, process transactions, and assist during rentals and events at the museum.

The role involves standing, walking, lifting up to 50 pounds, and weekend/evening shifts. The position requires one year of related experience, strong customer service and communication skills, basic computer skills, and a valid driver’s license.

Qualifications

• One-year experience in museum visitor services, public reception, customer service, cash handling, merchandising or other related position.

Responsibilities

• Greets and provides general information to the public; handles financial transactions.
• Opens and/or closes facility daily.
• Staff during rentals and events; supports visitor safety and emergency procedures.

Skills

Customer service

Cash handling

Merchandising

Public reception

Communication

Tools

POS software

Job description

The Visitor Services Clerk at the Dunn Museum is focused on museum front desk operations, museum store retail operations, and museum visitor experience. Greets and provides general information to the public, handling financial transactions. Opens and/or closes facility on a daily basis. Serves as onsite staff during Dunn Museum rentals and other District programs and events at the Museum. Executes emergency procedures; evaluates and facilitates appropriate visitor service safety procedures and security systems. Performs tasks that will require walking, bending, stooping, standing, kneeling, climbing, reaching and sitting. Performs lifting tasks up to 50 pounds. The Visitor Services Clerk will be required to work weekend days and some evenings.

EXPERIENCE

One-year experience in museum visitor services, public reception, customer service, cash handling, merchandising or other related position. Customer service and communication skills necessary to provide a positive experience for the public. General computer skills including using word processing and point of sale software and other general office equipment. Must possess a valid driver’s license.

COMPENSATION AND BENEFITS

Anticipated starting rate: $19.51 per hour.

The Lake County Forest Preserves offers an excellent work environment as well as complies with the Paid Leave for All Workers Act by offering paid time off.

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