Visitor Information Concierge

City of South Padre Island; South Padre Island (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

City of South Padre Island Information Counselor provides administrative support to management, front desk duties including greeting visitors and counseling Island visitors. Responsible for delivery and pick-up of daily mail to City Hall and Convention Centre.

Requires a high school diploma and about 1 year in hospitality or customer service; a valid driver’s license is required. Bilingual Spanish and English preferred.

Qualifications

• Requires high school diploma or equivalent with coursework in general office practices.
• 1 year of related hospitality or customer service experience; or equivalent combination of education and experience.
• Valid state driver’s license.
• Bilingual Spanish and English preferred.

Responsibilities

• Greet walk-in visitors and provide accurate travel information.
• Answer telephone inquiries and relay weather and travel details.
• Process mail and clerical tasks; distribute parcel and first-class mail.
• Assist in training and supervising volunteers and part-time staff.
• Maintain records and compile statistical data and reports.

Skills

Customer service

Public information

Interpersonal skills

Bilingual Spanish-English

Education

High School Diploma

Tools

MS Office

Job description

City of South Padre Island Information Counselor provides administrative support to management, front desk duties including greeting visitors and counseling Island visitors. Responsible for delivery and pick-up of daily mail to City Hall and Convention Centre.

Requires a high school diploma and about 1 year in hospitality or customer service; a valid driver’s license is required. Bilingual Spanish and English preferred.