Visitor Experience Staff

Minnesota Council of Nonprofits; BLOOMINGTON (MN); On-site; USD 18,000 - 21,000; Part time

Job summary

The Works Museum in Bloomington is hiring Part-time Visitor Experience Staff for Fall 2026. The role covers front desk duties, selling tickets and memberships, and guiding birthday parties with hands-on engineering activities.

Ideal candidates are 16 or older with at least 3 months in customer service and experience with children ages 4–12. Proficiency in basic computer tools and a high-energy, friendly attitude are essential.

Qualifications

• Must be age 16 or older.
• At least 3 months experience in a customer-service environment with a track record of excellence.
• At least 3 months experience working with kids ages 4-12.
• Proficiency in basic computer functions (email, Google Suite, and POS programs).

Responsibilities

• Host birthday parties, engaging children in hands-on projects while maintaining an energetic, welcoming atmosphere.
• Greet and orient visitors, assist with admissions and memberships.
• Engage with visitors in exhibits and occasionally lead activities on the museum floor.
• Maintain exhibits and public spaces, and keep restrooms and common areas clean.
• Organize and prepare program materials; perform other duties as assigned.

Skills

Customer service experience

Friendly demeanor

Energetic

Communication

Tools

POS software

Job description

The Works Museum

Job Posting

Hiring for Fall 2026

Job Title: Visitor Experience Staff

Hours: Part time 8-16 hours/week; Shifts include Saturdays and Sundays 9:30am-5:30pm; and Mondays 9:30am to 1:30pm

Status: Hourly, non-exempt Pay: $13.50 - $15/hour, commensurate with experience

Location: The Works Museum in Bloomington

At The Works Museum, everyone engineers. Our mission is to inspire the next generation of innovators, engineers, and creative problem solvers. Through hands-on exhibits, camps, and educational programs, we spark excitement for science and engineering in all children.

The Works is seeking motivated, friendly individuals to work at the Museum's front desk and host birthday parties. Visitor Experience Staff help ensure that museum operations run smoothly, including selling visitor tickets and memberships; providing information to visitors; maintaining museum gallery, restrooms, and public areas; greeting and supervising groups visiting the Museum; and facilitating birthday parties, which includes leading hands-on engineering projects with groups of 8-20 children.

Responsibilities:

• Host birthday parties, engaging children in hands-on engineering projects while maintaining an energetic and welcoming atmosphere.

• Greet and orient visitors to the museum, providing information, and assisting with admissions and membership sales.

• Engage with visitors in our museum exhibits, and occasionally lead hands-on activities with visitors on the museum floor.

• Maintain museum exhibits and public spaces by tidying and resetting interactive displays and keeping restrooms and common areas clean.

• Assist with organizing and preparing program materials.

• Other duties as assigned.

Qualifications:

• Must be age 16 or older.

• At least 3 months experience in a customer-service environment with a track record of excellence.

• At least 3 months experience working with kids ages 4-12.

• Have the ability to represent The Works with enthusiasm and professionalism.

• Be friendly, positive, outgoing, and high-energy.

• Be respectful of Minnesota's many cultures.

• Proficiency in basic computer functions such as email, google suite, and retail point-of-sale programs.

The Works Museum is an equal opportunity employer and does not discriminate against any individual with respect to the terms and conditions of employment based on that individual's race, sex, age, religion, color, national origin, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, housing status, or any other non-merit factor protected under state, local, or federal laws.