Visitor Experience Designer & Tour Lead

Sherwin-Williams Co.; Brecksville (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Sherwin-Williams is seeking a Specialist, Visitor Experience to design and deliver engaging experiences across corporate exhibits and tours in Brecksville, OH. You will translate business priorities into audience-centered engagement, collaborating with internal teams to tailor content for visits and ensure consistent messaging.

The role requires a bachelor's degree, strong storytelling and public-speaking skills, and the ability to work across levels and with diverse stakeholders.

Qualifications

• Bachelor's degree in a related field or equivalent practical experience.
• Excellent attention to detail with strong organizational, interpersonal, listening and speaking skills.
• Narrative development and public speaking with ability to adapt messaging to stakeholder needs.

Responsibilities

• Design customized visitor experiences aligned with audience needs and objectives.
• Collaborate with internal stakeholders to tailor content for visits and exhibits.
• Translate priorities into engaging, audience-centered experiences that showcase Sherwin-Williams capabilities.
• Deliver and host high-profile visits as a professional ambassador for the company.

Skills

Bachelor's degree

Attention to detail

Public speaking

Customer service

Collaboration

Multitasking

Punctuality

Age 18+

US work authorization

Education

Bachelor's degree in related discipline

Job description

Sherwin-Williams is seeking a Specialist, Visitor Experience to design and deliver engaging experiences across corporate exhibits and tours in Brecksville, OH. You will translate business priorities into audience-centered engagement, collaborating with internal teams to tailor content for visits and ensure consistent messaging.

The role requires a bachelor's degree, strong storytelling and public-speaking skills, and the ability to work across levels and with diverse stakeholders.