Visitor Control Officer - Security - FT - 1st Shift

Huntsville Hospital Health System; Huntsville (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending accounts

Tuition assistance

Employee discounts

Job summary

Huntsville Hospital Health System is looking for a greeter to assist in various hospital departments. This position involves observing and monitoring visitors to ensure compliance with Safety and Security rules. Candidates should have at least a High School diploma or GED, CPR certification, and customer service experience, ideally in a healthcare environment. The position offers a range of benefits including medical, dental, vision, and more. Training and educational opportunities are also available.

Qualifications

• High School diploma or GED required.
• Some college preferred.
• CPR certification required.
• Management Of Aggressive Behavior training required.

Responsibilities

• Serve as a greeter at various hospital departments.
• Observe, monitor, and report activities.
• Enforce Safety & Security rules.

Skills

Customer service experience

Excellent communication skills

Ability to enforce policies

Computer skills

Education

High School diploma or GED

Some college preferred

CPR certification

Management Of Aggressive Behavior

IAHSS Basic certification

Job description

Overview

Serves as a greeter at various hospital departments and facilities. Responsible for observing, monitoring, and reporting activities at HH Health System. Responsible for constant monitoring of visitors for Safety & Security rules compliance and immediate violence de‑escalation when needed. Reports all incidents and violations immediately and submits a written report to security management.

Qualifications

Minimum Knowledge, Skills, Experience Required: Education/Certification: High School diploma or GED required. Some college preferred. Must have the following within initial:

• CPR certification
• Management Of Aggressive Behavior
• IAHSS Basic certification (Within 90 days of employment )

Experience: Customer service experience required and experience in a healthcare environment preferred. Must possess a driver's license and be insurable by HH standards. Additional Skills/Abilities: Must be able to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly. Excellent customer service and communication skills needed with the ability to enforce policies in an assertive, yet courteous manner. Must possess some computer skills with ability to use word processing and spreadsheet applications.

Benefits

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; on‑site training and education opportunities; employee discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!