Visitor Control Center Administrator

Chenega Security SBU; Schriever Space Force Base (CO); Presencial; USD 42 000 - 52 000; Tempo integral

Resumo da oferta

Chenega Naswik International, LLC seeks a detail-focused Visitor Control Center Operator to support MDA security operations at Schriever Space Force Base. The role centers on processing Visitor Access Requests, verifying requirements, and coordinating access control activities to protect personnel and facilities.

The candidate should be organized, professional, and customer-focused, with the ability to handle sensitive information and maintain strict compliance with security procedures.

Qualificações

• High School Diploma or GED required.
• Minimum of six months' experience in badge administration.
• Minimum of six months' experience in CAC administration.
• Must be eligible to obtain and maintain a Secret clearance.
• Ability to communicate effectively with customers, employees, contractors, and government personnel.
• Ability to maintain accuracy, confidentiality, and attention to detail in a security-focused environment.

Responsabilidades

• Process Visitor Access Requests (VARs) for entry to MDA facilities.
• Review, verify, and maintain visitor documents per security procedures.
• Coordinate with security offices, sponsors, and managers to meet access requirements.
• Process VARs for conferences, meetings, events, and visits.
• Support access requirements for government, military, and contractor personnel.
• Verify clearance information and need-to-know certifications.
• Maintain visitor records and documentation per retention rules.
• Update access control databases and visitor management systems.
• Assist urgent and time-sensitive visitor requests while ensuring compliance.
• Provide professional customer service to visitors and staff.
• Assist emergency responders as directed.
• Perform other duties as assigned.

Conhecimentos

Badge administration

CAC administration

Customer service

Communication

Attention to detail

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Office

Database systems

Access control systems

Descrição da oferta de emprego

Summary

Chenega Naswik International, LLC is seeking a detail-oriented and customer-focused Visitor Control Center Operator to support security operations for the Missile Defense Agency (MDA). This position plays a critical role in managing visitor access requests, verifying security requirements, and supporting access control programs that help protect personnel, facilities, and mission-critical resources.

• The ideal candidate is highly organized, professional, and committed to providing exceptional customer service while maintaining strict compliance with security procedures. This role offers the opportunity to support national defense operations while serving as a key resource for visitor processing, security coordination, and access management activities.

Responsibilities

• Process Visitor Access Requests (VARs) for personnel requiring entry to MDA facilities.
• Review, verify, and maintain visitor access documentation in accordance with established security procedures.
• Coordinate with security offices, government sponsors, and security managers to ensure visitor access requirements are met.
• Process VARs for conferences, meetings, special events, and official visits.
• Support visitor access requirements for government personnel, military personnel, and contractor personnel.
• Verify security clearance information and need-to-know certifications as required.
• Maintain visitor records and supporting documentation in accordance with established retention requirements.
• Update access control databases and visitor management systems to ensure accurate and timely processing.
• Support urgent and time-sensitive visitor access requests while maintaining compliance with security requirements.
• Provide professional customer service and assistance to visitors, employees, contractors, and government personnel.
• Assist medical, fire, law enforcement, and emergency response personnel as directed.
• Respond to emergencies and perform CPR, AED, and First Aid duties as required.
• Perform other duties as assigned

Qualifications

• High School Diploma or GED required.
• Minimum of six (6) months of experience in badge administration.
• Minimum of six (6) months of experience in Common Access Card (CAC) administration.
• Must be eligible to obtain and maintain a Secret clearance.
• Ability to communicate effectively and interact professionally with customers, employees, contractors, and government personnel.
• Ability to maintain accuracy, confidentiality, and attention to detail in a security-focused environment.

Preferred Qualifications

• Experience supporting Department of Defense, Missile Defense Agency, or federal government security programs.
• Experience processing Visitor Access Requests (VARs) and visitor credentialing activities.
• Experience supporting access control, visitor management, or security administration programs.
• CPR, AED, and First Aid certifications.
• Experience working in a customer service or administrative support environment.

Knowledge, Skills And Abilities

• Knowledge of visitor management, access control, and credentialing procedures.
• Ability to process, track, and maintain security-related documentation and records.
• Strong attention to detail and recordkeeping skills.
• Excellent verbal, written, and interpersonal communication abilities.
• Ability to maintain accurate logs, reports, and visitor records.
• Proficiency with Microsoft Office applications including Word, Excel, Outlook, and database systems.
• Ability to interpret and apply security policies, procedures, and operating instructions.
• Strong customer service and stakeholder engagement skills.
• Ability to manage multiple priorities while maintaining accuracy and efficiency.
• Commitment to security compliance, professionalism, and mission success.