Visitation Center Team Lead - Family Services

YWCA of Greater Harrisburg; Harrisburg (Dauphin County); Sur place; USD 29 000 - 32 000; Plein temps

Avantages offerts par ce poste

Health Coverage

EAP

Life Insurance

Short & Long-Term Disability

Pension Retirement Plan

403(b)

Paid Time Off

Holidays

Résumé du poste

YWCA of Greater Harrisburg is seeking a full-time Visitation Team Lead to oversee the Visitation Center’s daily operations and to schedule and supervise visits for infants, toddlers, and children with their families. The position requires coordinating client intakes, monitoring visitation services, and maintaining confidential files.

The role includes on-call Saturday coverage and an 8:00 AM–4:00 PM Monday–Friday schedule with a 37.5-hour work week.

Qualifications

• Associate degree in social work, human services or mental health; Bachelor’s degree preferred.
• Two years of experience in Visitation, Social Work, and/or Case Management.
• Strong communication skills, verbal and written, with diverse populations.
• Background clearances including State Police, Child Abuse and FBI.
• Ability to work non-traditional hours, including some nights and weekends.
• Proficiency with Microsoft Office; database experience is a plus.

Responsabilités

• Schedule and conduct client intakes/orientations for program participants.
• Provide monitored visitation services for families referred through the court system and Dauphin County Children and Youth.
• Document observations of the quality and content of the contact between child(ren) and family during visits.
• Maintain client files and casebook information in a timely and consistent manner.
• Participate in preparing reports as required, which may include recommendation for appropriate placement and changes to visitation plan.
• Intervening and terminating program services when necessary.
• Assist Chief Program Officer with preparation of funding reports and invoicing.
• Assist with the development and distribution of community education brochures and/or materials.
• Testify in dependency or termination court hearings as necessary.
• Provide service data to Visitation Program Team Lead as requested for billing and reporting purposes.
• Participate in continuing education and training programs on topics related to domestic violence, sexual assault, substance abuse, anger management, and other topics deemed appropriate.

Connaissances

Verbal and written communication

Teamwork

Attention to detail

Microsoft Office

Background clearances

Formation

Associate degree in social work, human services or mental health

Outils

Microsoft Office

Description du poste

YWCA of Greater Harrisburg is seeking a full-time Visitation Team Lead to oversee the Visitation Center’s daily operations and to schedule and supervise visits for infants, toddlers, and children with their families. The position requires coordinating client intakes, monitoring visitation services, and maintaining confidential files.

The role includes on-call Saturday coverage and an 8:00 AM–4:00 PM Monday–Friday schedule with a 37.5-hour work week.