Visit & Event Coordinator, Office of Admission

Lake Erie College; Painesville (OH); Sur place; USD 40 000 - 65 000; Plein temps

Résumé du poste

Lake Erie College in Painesville, OH is seeking a Visit & Event Coordinator within the Office of Admission. You will lead campus tours, plan and execute major admission events, and serve as a primary contact for students, families, and high school counselors.

The role requires strong organization, detail-orientation, and the ability to manage multiple tasks, with experience in digital communications, content development, and coordinating visits. Occasional evenings and weekends may be required.

Qualifications

• Bachelor's degree preferred.
• 3+ years of work experience.
• Strong analytical skill set and ability to reason/analyze.
• Proven ability to manage and lead student workers.
• Ability to interact effectively with diverse student populations and to work in a diverse team environment.
• Excellent verbal and written communication.
• Attentive to detail, accurate and precise.
• Ability to organize workflow and manage multiple projects.

Responsabilités

• Manages operational aspects of the admissions process for freshmen and transfer admits.
• Provides guidance to prospective students via oral and written communication.
• Project management and coordination for communications deliverables related to visit and event experiences.
• Content development across print and digital channels.
• Coordinates planning, management, and evaluation of visits and programs to welcome families and guests.
• Coordinates group visits and serves as main contact for schools scheduling campus visits.
• Updates information in Slate (CRM/event tool) for campus visit activities, ensuring data accuracy.
• Ensure campus visits and events are marketed through website, social media, and print communications.
• Assist with or coordinate special programs or activities.
• Monitor visit requests, including after-hours, to ensure the best experience.

Connaissances

Analytical skills

Lead student workers

Diversity awareness

Communication skills

Attention to detail

Organization

Initiative

Confidentiality

Independent work

Teamwork

Formation

Bachelor's degree

Description du poste

Job Details: Job Location: Lake Erie College - Painesville, OH, Position Type: Full Time, Salary Range: Undisclosed, REPORTS TO: DIRECTOR OF ADMISSION

STATUS: FULL-TIME, EXEMPT, SALARIED

The Visit & Event Coordinator will be a point of contact within the Office of Admission for students, parents, and high school guidance counselors. The incumbent will serve as the lead tour guide, and will plan, coordinate, and execute major admission recruitment and/or special events, including but not limited to Experience Day, Summer BBQ, and others. The successful candidate must be very organized, extremely detail-oriented, and able to handle multiple tasks at the same time, meet deadlines, and follow through on tasks to successful and timely completion. The successful candidate must possess an understanding of digital communication tactics; and must demonstrate creativity, critical thinking, strategic thinking, and problem-solving skills; along with a personal commitment to excellence and efficiency, and a passion to serve future and current students of all ages in achievement of their educational goals.

RESPONSIBILITIES

• Manages operational aspects of the admissions process for freshmen, and transfer admits.
• Provides guidance to prospective students via oral and written communication.
• Project management and coordination for a variety of communications deliverables as it relates to the visit and event experiences.
• Content development across print and digital channels.
• In conjunction with the Director of Admission, coordinates the planning, management, and evaluation of visits and programs to create a welcoming environment for families and prospective students and other admission guests.
• Coordinates group visits and serves as the main point of contact for schools and organizations scheduling campus visits.
• Updates and maintains information in Slate (CRM/event management tool) pertaining to all campus visit and virtual program activities (e.g., event schedules, visitor information, interviews, information sessions, group visits), ensuring data accuracy and integrity.
• Ensure that campus visits and events are accurately and effectively marketed through the website, social media, and digital and print communications.
• Assist with or coordinates special programs or activities, as directed.
• Must monitor all visit requests, including those that are submitted outside of daily working hours, to ensure that all visitors have the best experience possible.
• Occasional nights and weekends may be required.
• Other duties as assigned by the Director of Admission.

Qualifications: PREFERRED QUALIFICATIONS & KEY COMPETENCIES

• Bachelor's degree preferred.
• 3+ years of work experience.
• Strong analytical skill set and ability to reason/analyze.
• Proven ability to manage and lead student workers, inspire teamwork and achieve established goals.
• Ability to interact effectively with diverse student populations and to work in a diverse, team environment.
• Ability to communicate effectively both verbally and in writing.
• Attentive to detail, accurate and precise.
• Ability to work independently with little supervision and to show initiative.
• Ability to maintain confidentiality.
• Able to handle frequent interruptions and demonstrate patience and understanding.
• Ability to organize workflow and manage multiple projects.
• Growth and “doer” mindset and institutional teamwork ethic.
• Creative, strategic, thoughtful, and has a sense of humor.