Vision & Style Retail Advisor

Warby Parker; Dedham (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid holidays

401(k) retirement plan

Paid sick leave

Free eyewear

Employee Stock Purchase Plan

Job summary

Warby Parker is seeking a Sales Advisor to deliver outstanding service on the sales floor and represent the Warby Parker brand across our retail locations. You will engage customers with expert product knowledge, style guidance, and a passion for fashion and technology.

In this role you’ll contribute to a high-growth retail environment, collaborate with teammates, and help shape an inclusive store culture. The position emphasizes customer-first service and flexible, entrepreneurial thinking.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver.
• Positive team player who leads by example.
• Able to effectively communicate with a variety of people.
• Organized, attentive, and detail-oriented.
• Energetic self-starter with an entrepreneurial spirit.
• Interested in fashion and technology.
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of your team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Problem solving

Team player

Attention to detail

Self-starter

Fashion & tech interest

Compliance (LEIE)

Job description

Warby Parker is seeking a Sales Advisor to deliver outstanding service on the sales floor and represent the Warby Parker brand across our retail locations. You will engage customers with expert product knowledge, style guidance, and a passion for fashion and technology.

In this role you’ll contribute to a high-growth retail environment, collaborate with teammates, and help shape an inclusive store culture. The position emphasizes customer-first service and flexible, entrepreneurial thinking.