Vision & Style Concierge – In-Store

Warby Parker; Burlington (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service and drive the customer experience across our retail locations. You will share Warby Parker's values on the sales floor, provide fashion-forward advice, and help shape the future of the glasses-shopping journey.

Ideal candidates bring energy, strong communication skills, and a deep interest in fashion and technology. This is a fast-paced, growth-oriented role with a collaborative team and inclusive culture.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Strong communication with a variety of people; organized and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Brainstorm ways to reinvent the retail and glasses-shopping experience.
• Support teammates and customers alike, ready to help when needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer-facing experience

Proactive problem-solver

Team player

Excellent communication

Organized and detail-oriented

Fashion and technology interest

Adaptable / positive attitude

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service and drive the customer experience across our retail locations. You will share Warby Parker's values on the sales floor, provide fashion-forward advice, and help shape the future of the glasses-shopping journey.

Ideal candidates bring energy, strong communication skills, and a deep interest in fashion and technology. This is a fast-paced, growth-oriented role with a collaborative team and inclusive culture.