Vision & Style Concierge — Glasses Retail Expert

Warby Parker; New York (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid holidays

Vacation days

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

EAP

Bereavement support

Optical education reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service and product guidance in our retail locations across the United States and Canada. You’ll communicate the brand values on the floor, delight customers with thoughtful service, and share expert style advice while contributing to a collaborative, fast-paced team environment.

You’ll be part of a culture that values adaptability, initiative, and fashion-minded technology interests.

Qualifications

• Excited to work and learn at a fast-paced, high-growth company.
• Backed by customer-facing experience in a service-minded environment.
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• A positive team player who leads by example.
• Able to effectively communicate with a variety of people.
• Organized, attentive, and detail-oriented.
• An energetic self-starter with an entrepreneurial spirit.
• Interested in fashion and technology.
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through nothing-but-wonderful service.
• Demonstrate unparalleled product knowledge and offer exceptional style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of your team and customers alike, and be at the ready to lend hand.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Team player

Proactive problem-solver

Organized

Detail-oriented

Adaptable

Fashion interest

Fast-paced environment

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service and product guidance in our retail locations across the United States and Canada. You’ll communicate the brand values on the floor, delight customers with thoughtful service, and share expert style advice while contributing to a collaborative, fast-paced team environment.

You’ll be part of a culture that values adaptability, initiative, and fashion-minded technology interests.