Vision & Style Concierge — Elevate Customer Experience

Warby Parker; Los Angeles (CA); On-site; USD 22,000 - 39,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Employee Stock Purchase Plan

Free eyewear

Paid sick leave

And more (just ask!)

Job summary

Warby Parker is seeking a Sales Advisor to provide exceptional service and expert product guidance in our stores. You will share our brand philosophy with customers, help them find the right frames, and contribute ideas to improve the in-store experience.

This role supports a fast-paced, customer-centric retail environment. Ideal candidates bring frontline customer service experience, strong communication skills, and an energetic, entrepreneurial spirit.

Qualifications

• Customer-facing experience in a service-minded environment.
• Able to communicate with a variety of people.
• Organized, attentive, and detail-oriented.
• Proactive, adaptable problem-solver with entrepreneurial spirit.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through nothing-but-wonderful service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of the team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Team player

Organized

Energetic

Job description

Warby Parker is seeking a Sales Advisor to provide exceptional service and expert product guidance in our stores. You will share our brand philosophy with customers, help them find the right frames, and contribute ideas to improve the in-store experience.

This role supports a fast-paced, customer-centric retail environment. Ideal candidates bring frontline customer service experience, strong communication skills, and an energetic, entrepreneurial spirit.