Vision Retail Advisor - Elevate Customer Experience

Warby Parker; Hingham (MA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance

Life Insurance

Paid time off

401(k) Retirement plan

Parental leave

Short-term disability

Employee stock purchase plan

EAP

Bereavement support

Eyewear reimbursement

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service at our retail locations nationwide. You will help customers choose eyewear, share styling advice, and demonstrate Warby Parker’s values on the sales floor.

In this fast-paced role you’ll build product knowledge, collaborate with teammates, and contribute to initiatives to reinvent the glasses-shopping experience. Prior customer-facing experience is valued.

Qualifications

• Customer-facing experience in a service-minded environment is preferred.
• Able to communicate with a variety of people on the sales floor.
• Organized, attentive, and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through service
• Demonstrate product knowledge and offer style advice
• Contribute to improving retail experiences and processes
• Support teammates and foster an inclusive culture

Skills

Customer service

Communication

Teamwork

Problem solving

Detail-oriented

Energetic

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service at our retail locations nationwide. You will help customers choose eyewear, share styling advice, and demonstrate Warby Parker’s values on the sales floor.

In this fast-paced role you’ll build product knowledge, collaborate with teammates, and contribute to initiatives to reinvent the glasses-shopping experience. Prior customer-facing experience is valued.