Vision-Driven Glasses Sales Concierge

Warby Parker; New York (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Paid holidays

Paid time off

Employee stock purchase plan

Employee assistance program

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and product guidance on our retail floor. You’ll share brand values, deepen customer relationships, and contribute to evolving the glasses-shopping experience.

Ideal candidates bring frontline service experience, a proactive mindset, and strong communication. This role supports a fast-growing brand with opportunities to influence in-store processes and customer delight.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Effective communication with a variety of people.
• Organized, attentive, and detail-oriented.
• Energetic self-starter with an entrepreneurial spirit.
• Interest in fashion and technology.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Brainstorm ways to reinvent retail and the glasses-shopping experience.
• Anticipate team and customer needs and lend a hand.
• Foster an inclusive culture by treating others with respect.

Skills

Customer service

Communication

Teamwork

Attention to detail

Problem solving

Adaptability

Entrepreneurial spirit

Fashion interest

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and product guidance on our retail floor. You’ll share brand values, deepen customer relationships, and contribute to evolving the glasses-shopping experience.

Ideal candidates bring frontline service experience, a proactive mindset, and strong communication. This role supports a fast-growing brand with opportunities to influence in-store processes and customer delight.