Vision Center Manager

Walmart; West Plains (MO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock plan

Company-paid life insurance

PTO & leave programs

Live Better U education benefit

Job summary

Walmart’s Vision Center Manager leads the optical department to drive sales growth through strategic merchandising, pricing accuracy, and inventory oversight. The role focuses on forecasting trends, aligning product assortments with customer needs, and maintaining compliance and safety standards while supporting clinical operations under supervision.

The position emphasizes developing the optical team, maintaining high service levels, and strengthening community engagement to promote Vision

Qualifications

• Completion of 2+ years of college.
• 1+ years of retail experience and 1+ years supervisory experience.
• 2 years general work experience, including 1 year optical experience and high school diploma or GED.
• Meets eligibility to work in Vision Center and regulatory requirements.

Responsibilities

• Lead sales growth through merchandising, pricing accuracy, and inventory management aligned with market trends and customer needs.
• Forecast sales trends and adjust assortments to optimize revenue and market relevance.
• Oversee quality assurance, equipment maintenance, and safety compliance.
• Manage and develop the optical team through hiring, training, performance management, and credential maintenance.
• Coordinate community outreach and represent the Vision Center in initiatives.
• Ensure operational excellence by monitoring reports, managing inventory, and resolving complex optical issues.
• Support clinical and administrative workflows with confidentiality and accurate documentation.

Skills

Retail management

Optical operations

Merchandising

Pricing strategy

Inventory management

Data analysis

Coaching

Regulatory compliance

Stakeholder communication

Education

Two years of college or more

High school diploma or GED

Job description

Position Summary

What you'll do…Role summary:

The (USA) Vision Center Manager leads the department to achieve sales growth through strategic merchandising, pricing accuracy, and inventory management. This role involves forecasting trends, aligning product assortments with customer needs, and maintaining competitive positioning. The manager ensures operational excellence by overseeing quality assurance, compliance, and team development. They foster strong community relationships to promote optical services and support clinical operations under applicable supervision. This position requires effective leadership, collaboration, and a commitment to delivering exceptional customer service while maintaining regulatory and safety standards.

About the team

The Vision Center Manager leads a dedicated optical team focused on delivering exceptional service and operational excellence. This team drives sales growth through effective merchandising, inventory management, and pricing strategies aligned with customer needs. They ensure high standards in eyewear fittings, adjustments, and product knowledge while maintaining compliance with safety and privacy protocols. The team fosters continuous development through coaching and training, promoting skill advancement and certification. Collaboration with optometrists and stakeholders supports seamless clinical and retail operations, enhancing the overall customer experience and strengthening the Vision Center’s presence within the community.

What you’ll do

• Lead sales growth through effective merchandising, pricing accuracy, and inventory management aligned with market trends and customer needs.
• Forecast sales trends and adjust product assortments to optimize revenue performance and market relevance.
• Oversee quality assurance, equipment maintenance, and compliance with safety and regulatory standards.
• Manage and develop the optical team through hiring, training, performance management, and credential maintenance.
• Coordinate community outreach and represent the Vision Center in internal and external initiatives.
• Ensure operational excellence by monitoring performance reports, managing inventory, and resolving complex optical issues.
• Support clinical and administrative workflows, maintaining confidentiality and accurate documentation.

What you’ll bring

• Proven leadership experience in managing retail or optical operations with a focus on sales growth and team development.
• Strong knowledge of merchandising, pricing strategies, and inventory management aligned with customer needs and market trends.
• Ability to analyze sales data to identify opportunities and implement continuous improvement initiatives.
• Experience in coaching, training, and performance management to build engaged, accountable teams.
• Familiarity with optical measurements, eyewear fitting, and compliance with safety and regulatory standards.
• Excellent communication and stakeholder relationship skills to support community outreach and business partnerships.
• Commitment to maintaining high service standards and operational excellence.
• If you have any doubts about a communication, feel free to visit our careers page to verify authenticity. Thank you for exploring opportunities at Walmart!

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

The hourly wage range for this position is $24.50 - $37.50 * *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Regional Pay Zone (RPZ) (based on location)

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For Information About Benefits And Eligibility, See One.Walmart.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Completion of 2 or more years of college.

Option 2: 1 year's retail experience and 1 year's supervisory experience.

Option 3: 2 years' general work experience, including 1 year's optical experience and high school diploma, GED, or equivalent.

Meets eligibility requirements to work in the Vision Center, including minimum age of 18, certification, registration, licensure, and other qualifications required by company policy and applicable regulations.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Experience with insurance processing and electronic health records.

Primary Location:
1310 PREACHER ROE BLVD, WEST PLAINS, MO 65775-2938, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.