Vision Care Sales Lead: Customer Experience Champion

Visionworks; Clarksville (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Indiana is seeking a Retail Third Key/Sales Lead to be the face of the store and guide customers through the Visionworks experience, ensuring eyewear needs are met in a simple, human and bold way.

You will drive daily sales by optimizing the Customer/Patient Experience, engage with customers, recommend products, and support store operations while maintaining product knowledge through ongoing training.

Qualifications

• Customer service experience in a retail setting is ideal.
• Knowledge of eyewear and optical products is preferred.
• Ability to coach and lead a team to meet daily sales goals.

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time. May troubleshoot eyewear needs as necessary
• Execute day-to-day operational activities to support the store's financial and customer experience goals including opening and closing the store as needed in LEAD positions only

Skills

Customer service

Sales leadership

Optics knowledge

Education

HS diploma, GED or equivalent related job experience

Job description

Visionworks in Indiana is seeking a Retail Third Key/Sales Lead to be the face of the store and guide customers through the Visionworks experience, ensuring eyewear needs are met in a simple, human and bold way.

You will drive daily sales by optimizing the Customer/Patient Experience, engage with customers, recommend products, and support store operations while maintaining product knowledge through ongoing training.